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ATM Security Tips-Ray's Rules
Ray Ellis, Security Manager, First Union National Bank in Roanoke, VA, taught a session on ATM security at the National Security School for the American Bankers Association in June. He gave some tips you may want to pass along to your customers who use your ATM.
Be aware of surroundings, especially at night
If possible, take someone with you to the ATM
Always park as close as possible to the ATM
Fill out all forms before reaching the machine
As soon as you get your cash-pocket it! Count it later
Notice anything or anyone suspicious? Don't use the ATM. If you've already started a transaction, cancel it, and leave!
If you are followed after making a transaction, go directly to an area where there are people
Memorize your Personal Identification Number (PIN). Don't write it on your card or carry it in your wallet.
Never give your PIN over the telephone
Never let anyone see you enter your PIN at an ATM
If your card is lost or stolen, or you think your PIN has been compromised, notify your financial institution immediately.
Copyright © 1993 Bankers' Hotline. Originally appeared in Bankers' Hotline, Vol. 4, No. 5, 11/93
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