OCC Increases Customer Service
OCC is taking steps to increase its service for bank customers. The call center, which currently operates for seven hours a day, will be gradually expanded to a 12 hour per day operation schedule. This will provide convenient service to all time zones. To achieve this, the OCC will be looking at services of private vendors to provide responses to basic calls such as requests for information.
Copyright © 2005 Compliance Action. Originally appeared in Compliance Action, Vol. 10, No. 14, 12/05
Privacy Policy Disclaimer Recommend This Site ! Contact Us
BankersOnline is a free service made possible by the generous support of our advertisers and sponsors. Advertisers and sponsors are not responsible for site content. Please help us keep BankersOnline FREE to all banking professionals. Support our advertisers and sponsors by clicking through to learn more about their products and services.
|
Print Friendly!
Email This Article!
Discuss NOW!