BankersOnline Special Alert


We recently became the victim of an aggressive attack on our site by a network of bots.

Out of an abundance of caution we have temporarily taken down our Banker Store. In the meantime, if you would like to purchase an item and pay with a credit card, please contact Brenda at 888-229-8872, ext. 802.

If you would like to be invoiced for an order, please send an email to:
brenda@bankersonline.com with the following information and we will include an invoice when the product ships:
  1. Product you wish to order
  2. Complete mailing address
  3. Phone number and email address
We apologize for the inconvenience and we appreciate your patience.

We also appreciate all the support from the BOL community as we continue to be consumed with damage control and working through law enforcement channels to defeat these cyber-scammers.


Business Accounts Documentation and Procedures with Beneficial Ownership

First, New/Proposed Beneficial Ownership rules will require you to run Customer Identification Programs on beneficial owners on legal entity customers. Second, FATCA rules on documenting foreign financial institution status with W-8BENE effective date is January 1, 2015. Learn more.


FFIEC Cybersecurity Initiatives and Observations from the 2014 Assessments
Recent FFIEC releases have reemphasized bank regulators' concerns over cybersecurity and increasing risks of significant attacks on financial institutions to compromise the wealth of customer personal financial data they hold. In this two-hour presentation, Susan Orr analyzes the most recent FFIEC cybersecurity release to help financial institutions understand their federal regulators expect to see in the institutions' information security programs. Learn more.




The ABC's of IRAs - The Basic Ingredients

'Tis the New Year and time to start opening IRAs. It comes up so fast you didn't even realize you needed training until the customers start doing their taxes and want to open IRAs at your financial institution. This seminar is designed to lose that "deer-in-the-headlights" look when they mention those three scary letters -"I-R-A". This 2 hour Webinar is designed to get you through those tough times, raise your comfort level and answer the basic questions of opening and contributing to an IRA plan. Learn more.

B & Z Appraisal Rules - Getting Them Right
 
 Appraisal rules in Regulations B and Z were revised effective January 18, 2014. Regulation B contains appraisal rules for credit secured by a first lien on a dwelling. Regulation Z appraisal rules apply to Higher-Priced Mortgage Loans (HPMLs). Both regulations require that the applicant receive a copy of all appraisals and a disclosure regarding the right to receive the appraisal; the requirements are similar, but not identical. Regulation Z also requires the creditor to obtain an appraisal for HPMLs and requires a second appraisal for certain HPMLs. The webinar explores the requirements of, and explains the differences between, the two regulations. Learn more.


HMDA Soup to Nuts

This webinar will cover HMDA requirements from "A to Z", step by step and is designed to help all lending personnel understand the when, where, what, why, and how of HMDA. Learn more.




Navigating the Treacherous Waters of IRA Rollovers, Transfers and Beneficiary Payouts

'Tis the New Year and time to start opening IRAs. It comes up so fast you didn't even realize you needed training until the customers start doing their taxes and want to open IRAs at your financial institution. This seminar is designed to lose that "deer-in-the-headlights" look when they mention those three scary letters -"I-R-A". This 2 hour Webinar is designed to get you through those tough times, raise your comfort level and answer the basic questions of opening and contributing to an IRA plan. Learn more.


The Mortgage Life Cycle Webinar Series - Part 1

Join BOL Guru David Dickinson and Jerod Moyer in a four part webinar series as they provide an overview of key compliance requirements triggered during the life cycle of a mortgage loan transaction. They'll focus on the new requirements, common errors and examiner interpretations we're hearing. They won't focus on things that are automated, less risky and "old" requirements that everyone gets right; however, these things will be explained in the manual you'll receive. This training opportunity will bring uniformity and understanding of the requirements triggered during the life cycle of a mortgage loan. Learn more.


Answer HSA Questions with Confidence

Customers expect HSAs to be easy and they want quick simple answers. Well, HSAs rules are complex and full of gottcha's. A simple question of, "am I eligible for an HSA?" is a potential compliance minefield that requires expert knowledge and an inquisition of the customer to properly navigate. Neither you nor your customer want an inquisition or a wrong answer. This webinar explains the complex rules and provides you answers that are safe from a compliance perspective, simple for you and your customer to understand, and supportive in resolving your customer's issue. Learn more.
BSA/AML Compliance: Recent Developments and Common Errors
Okay, you are experienced and work diligently at staying current on BSA/AML developments. However, you know you have a training requirement that can't be satisfied with "home study." Good, this is the training session for you. This is our annual update session where Ken delivers a current copy of Pegasus' BSA/AML manual, but focuses his comments only on recent developments and common compliance problems. You and the experienced members of your BSA staff get a detailed manual and the information you need at a cost and in a time frame that have your economics in mind. This update is not suitable for all employees, only those with existing knowledge of BSA/AML compliance specifics. Learn more.


The Mortgage Life Cycle Webinar Series - Part 2
Join BOL Guru David Dickinson and Jerod Moyer in a four part webinar series as they provide an overview of key compliance requirements triggered during the life cycle of a mortgage loan transaction. They'll focus on the new requirements, common errors and examiner interpretations we're hearing. They won't focus on things that are automated, less risky and "old" requirements that everyone gets right; however, these things will be explained in the manual you'll receive. This training opportunity will bring uniformity and understanding of the requirements triggered during the life cycle of a mortgage loan. Learn more.


Annual Lending Compliance Recap
"We don't know, what we don't know." That is a fact in your compliance life. It is also a fact that you are responsible whether you knew it or not. Because your banking life is hectic, things can slip through the cracks. Something was missed completely, it was put aside and forgotten, or a product, service or procedure in the bank changed and what was inconsequential before has an impact now. This webinar takes you quickly through the year so that you'll have the peace of mind that you do know what you need to know. Learn more.
Annual Operations Compliance Recap
There was a lot of action on the Operations front in the last year. Have you got all the key operations compliance issues from 2014 under control? Is there something you missed? In our annual fast-paced review of operations compliance developments for the year, John will quickly hit all the highlights so you can tell whether you have covered all the major bases or still have things to do before digging into whatever 2015 will bring. Learn more.


OFAC Compliance: Latest US Sanctions are the Most Complex Ever! - A Comprehensive Update
Is your OFAC program keeping pace with the current acceleration of changes and increased complexities within the latest sanctions programs enforced by OFAC? The Sectoral Sanction Identification List (SSI) is far more complex than any previous OFAC program. The handling of SSI matches usually requires extensive due diligence on the specific details related to the payments and accounts that are involved (screening is the easy part of this process). State Department and Treasury officials are talking about increasing the use of these new complex sanctions programs. This is likely our first glimpse of the next generation of sanctions -- "Smart Sanctions". By all indications sanctions program requirements will continue to be even more arduous. Learn more.


The Mortgage Life Cycle Webinar Series - Part 3
Join BOL Guru David Dickinson and Jerod Moyer in a four part webinar series as they provide an overview of key compliance requirements triggered during the life cycle of a mortgage loan transaction. They'll focus on the new requirements, common errors and examiner interpretations we're hearing. They won't focus on things that are automated, less risky and "old" requirements that everyone gets right; however, these things will be explained in the manual you'll receive. This training opportunity will bring uniformity and understanding of the requirements triggered during the life cycle of a mortgage loan. Learn more.


The Mortgage Life Cycle Webinar Series - Part 4

Join BOL Guru David Dickinson and Jerod Moyer in a four part webinar series as they provide an overview of key compliance requirements triggered during the life cycle of a mortgage loan transaction. They'll focus on the new requirements, common errors and examiner interpretations we're hearing. They won't focus on things that are automated, less risky and "old" requirements that everyone gets right; however, these things will be explained in the manual you'll receive. This training opportunity will bring uniformity and understanding of the requirements triggered during the life cycle of a mortgage loan. Learn more.


UDAAP - Auditing for Fairness? Deception? Abuse?
Similar to an audit of "Fair Lending", an effective UDAAP audit is less about completing a checklist and more about assessing the effectiveness of the financial institution's compliance risk assessment and management program. But scoping and documenting such ethereal procedures can be a significant challenge to even the most seasoned auditor. Learn more.


Outsourced Third Party Relationship Management: What You Need for a Compliant ProgramThe regulators have raised the bar for your Outsourced Third Party Relationship Management Program (Vendor Management). Requirements are more stringent and expectations are high. The OCC and FRB both issued updated guidance in the fourth quarter of 2013, the FFIEC revised its Supervision of Technology Service Providers (TPS) Handbook, and the FFIEC revised the Outsourcing Technology Services Handbook in 2012 to address Managed Security Service Providers. This webinar will let you know what's new, and what your program needs to address. Learn more.


Opening Accounts for High Risk Customer: Documentation, Scripts and Risk Mitigation To bank or not to bank that is the question? Can we decide who to bank? And when we bank a high risk customer what should we look for? Is the customer, their customers or their transactions that create risk? Can this risk be mitigated? Or do we just need to get out of the high risk game? If we de-risk groups of customers will we be criticized by regulators? Or will we be criticized if we do not get out of these high risk accounts? Learn more.


Ability-to-Repay/Qualified Mortgages - Review and Update
The Dodd-Frank Act provisions implementing the ability-to-repay (ATR) and qualified mortgage (QM) provisions were effective on January 10, 2014. Most banks implemented the provisions without major difficulties. Now after a year of regulatory scrutiny many creditors are evaluating decisions they made during initial implementation, and some are making changes. Most compliance examination reports reflect compliance with ATR requirements but some note failures to achieve QM status. Are you still satisfied with your initial decisions?

This program reviews the seven ability-to-repay options, the five qualified mortgage options, the three balloon loan options, the Appendix Q rules, the total of points and fees calculation, documentation and record retention requirements, and much more. Learn more.


The SCRA and Military Lending Act - They ARE a big deal.
For practical purposes servicemembers and their dependents form a protected class in their dealings with your bank. Many banks don't believe this law applies to them because they don't have many military customers. It does apply. The Servicemembers Civil Relief Act and the Military Lending Act include extraordinary protections for this group, and mistakes on your part can be costly and earn your financial institution unwanted publicity. Proposed changes to Military Lending Act regulations will make compliance an even bigger challenge! Headlines continue to report fines and court cases involving lenders and others who don't follow the rules. This information-packed webinar will provide information you can use to help keep your institution out of trouble. Learn more.


Regulation O - Lending to Insiders
Congress enacted the Financial Institutions Regulatory and Interest Control Act in 1978. The insider lending provisions of the law were implemented as Regulation O. Examiners frequently cite violations of Regulation O during examinations. Examiners take very seriously their mission to prevent insider abuse. Learn more.


Maze of Debit Card Compliance
"I didn't know that Reg applied to debit cards, too!" Managing a compliant debit card program is no small task for a financial professional in today's regulatory environment. Even experienced compliance professionals who know the route through the maze may find a dead end in the form of recent changes to VISA/MasterCard rules on Zero Liability and cash advances. Regulators have tucked rules governing debit, gift, and payroll cards into several different regulations. An associate familiar with deposit compliance may miss obligations found in predominately loan related Regs. Institutions that have misinterpreted what a regulation says have found themselves facing hefty civil money penalties and UDAAP citations. Join Brian Crow as he leads you through the maze of regulations to the cheese at the end, a compliant card program. Learn more.


Appraisals and Evaluations: Performing Internal Compliance Reviews
This webinar will focus on the key points that banks need to be aware of relating to reviewing appraisals and evaluations for minimum compliance with the regulatory guidelines as well as the most recent revisions to USPAP. This will include an in-depth analysis and discussion of the requirements of USPAP Rules and Standards 1 & 2, as well as what to look for in any valuation report for compliance with the Interagency Guidelines for Appraisals and Evaluations. Learn more.
Cybersecurity: Third Party Resilience - What the FFIEC Wants You to Know
Cybersecurity is an enterprise-wide issue for financial institutions, and the FFIEC has it on their radar. One key area of focus during IT examinations will be Cybersecurity Preparedness, which extends to Outsourced Third Party Risk Management, Incident Response, Business Continuity, and Disaster Recovery. On February 6, 2015, the FFIEC released an update to the Business Continuity Planning Handbook adding Appendix J: Strengthening the Resilience of Outsourced Technology Services. The update includes guidance on Third Party Management, Third Party Capacity, Testing with Third-Party Technology Service Providers, and Cyber Resilience. Learn more.


Fair Lending Hot Topics - Don't Get Burned!!
Can you feel the heat? Fair Lending has been moved up to the "front-burner". CFPB's Director Richard Cordray stated in his cover remarks for the 2014 Fair Lending Report that "...we are working to remove the unnecessary obstacles too many Americans face in the consumer financial marketplace. This includes ferreting out discrimination in credit markets, including the markets for home mortgages and auto lending." Failing to take proactive steps to pump-up your fair lending program might result in a serious burn. Learn more.


Building a BSA Training Program
Is orange the new black? Not in our plan.

One of the four pillars of BSA is training. How much training is enough? What does the FFIEC BSA AML Examination manual say we should or shouldn't do? How often does the Board have to be trained? What has to be in frontline training? Who should be trained on BSA? Is online training enough? You have questions and we have the answers. Learn more.


Advertising Compliance
In this webinar, we will focus on complying with the advertising requirements in the regulations noted below. We will also address how advertisements can cross the line between "luring" someone and not deceiving them (UDAAP). Included will be examples of what you can say, can't say, when to say it, etc. Several real life examples of advertising errors will also be shared.
Learn more.


A - Z of Reg E
Reg E errors are leading to UDAP penalties because there is a disconnect between what is disclosed and what is actually being done in the bank on EFTs. But it's more than simple disclosure issues, more and more of your customers are using debit cards for all purchases, large and very small. You may well have a claim pending for an insignificant sum right now. If you handle it wrong, the UDAP liability is much greater than the claim. The time taken to investigate the claim can be more costly than the claim. There are many hazards on the EFT path. This is why it's good to take a breath and look at all of Reg E, disclosures, procedures and most certainly claims. I'll answer your questions in detail and dispel many of the urban myths that prevail in the world of Reg. E, when would you not investigate a claim, what must you do, how do these rules interact with Visa or MasterCard rules, and lots more. Learn more.


Loan Servicing Requirements for Small Servicers
Mortgage loan servicing requirements have been in effect since January 10, 2014. Small servicers enjoy exemptions from some of those requirements, but not all of them. To make sure your institution qualifies for the exemptions and to understand which requirements it still has to comply with as a small servicer, join John for his informative presentation of "Loan Servicing Requirements for Small Servicers." Learn more.


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