Check 21: Consumer Compliance

Presented by:
Mary Beth Guard and Ken Golliher

Check 21 brings new compliance responsibilities to every U.S. bank. Banks that continue to provide original paper checks to their customers will bear the greatest burdens. However, every bank needs to realize that it will receive substitute checks as return items, deposited items and "on-us" items presented for payment over the counter. This session reviews the substitute check as well as the warranty and expedited recrediting provisions that accompany it. The content and timing requirements for consumer disclosures are addressed in detail. The presentation assumes that attendees have a general familiarity with the mechanics of check clearing and image exchange. It is designed for compliance officers and auditors.



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About the speakers:  Mary Beth Guard and Ken Golliher

Mary Beth Guard
Mary Beth Guard has been teaching financial privacy to bankers since the early 1990s and has authored more than a hundred articles on privacy-related subjects. In addition, she has created privacy cheat sheets and matrices used by thousands of bankers nationwide. Currently serving as Executive Editor of BankersOnline.com, Mary Beth has had a long and distinguished career, focusing on the banking industry since 1984. Previously, Mary Beth served as EVP/General Counsel and COO for the Oklahoma Bankers Association and General Counsel for the Oklahoma State Banking Department.

Ken Golliher
Ken is a principal with Pegasus Educational Services, LLC, a training firm headquartered in Louisville, Kentucky. He is an experienced banker with a unique ability to reduce complex legal concepts to plain English. He has explained the "why" and "how" of regulations to thousands of financial institution personnel and examiners. Ken's banking career began in 1972 and includes serving as a teller, commercial operations manager and as trust department legal counsel in a state and a national bank. For ten years he headed the education division of a regional consulting firm for financial institutions. He has served on the faculty of the LSU Graduate School of Banking, the OTS' Level I Compliance School and the FDIC's Advanced Consumer Protection school for examiners. He has presented seminars in more than 25 states and has served as an instructor at compliance schools sponsored by the Illinois, Indiana, Iowa, Georgia, Kansas, Kentucky, Nebraska, Oklahoma, Pennsylvania and Texas bankers associations. He is a member of the Society for Applied Learning Technology. He is also a "BOL Guru."



CD-ROM includes:

Complete presentation (including slides and audio)

Written Materials

Follow-up Q & A

You have the right under this license agreement for this CD-ROM to use this presentation on a single-workstation. Use on a network is in violation of the copyright agreements. CD may be used by multiple users at a given institution but may not be placed on a network or in any other multi-user environment.

This has been approved for 2.5 hours CRCM credit.