BVL Vol. 06: Understanding Regulation CC

Using Deposit Availability To Protect Your Financial Institution Reducing Kiting Risks And Retaining Customers

One of the most difficult training jobs today is teaching Regulation CC (Expedited Funds Availability Act) and how it works using your collection, exception, and availability schedule. We've made your job easier by taking apart the regulation and going over it step by step-from the reason it was created in the first place to illustrating how to handle the miserable customer when a hold is put on a deposit.

How can you best protect your financial institution against losses from kiting? By making sure your front line, bookkeepers, and return items people recognize it when they see it. This video goes into detail explaining and illustrating how a kite works-and how to spot it. Used along with the accompanying lesson plan, exercises and quiz, your folks will even be able to explain how it works to law enforcement! Better yet-they'll be able to stop it before it hurts you. Done with humor, to help make tedious training more palatable, this video will definitely help make the trainer's job easier and more complete.

(Runs approximately 23 minutes.)

Covered:

• Understand exception holds
• Recognize and protect against kiting
• Deal with customers confused by holds
• Become familiar with Reg CC rules
• Learn how checks are collected
• Realize what "float" is and how it can be used against us
• Learn the importance of preventing "uncollected" transactions

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