Presented by:
Mary Beth Guard and John Burnett
Secret contents in little locked boxes - that's your safe deposit area. It can either be a great tool for maintaining in-person customer contact, an opportunity to cross-sell other bank products and services, and a service your customers value - or it can be a worrisome source of potential liability. Solid procedures and training are essential to safely operating the safe deposit area.
In this two-hour program, presenters John Burnett and Mary Beth Guard will take you step-by-step through:
the three keys to successful safe deposit operations,
the ten commandments of key control,
lease provisions to watch out for,
precautionary procedures you should be taking, and
best practices for controlling access.
The program will address common mistakes in safe deposit operations and will highlight the types of claims and problems that may arise - and how to avoid them.
Whether you're new to the safe deposit area, or just looking for a "check-up" to ensure you're doing what you should be doing, this program can help.
VIEW A 10 MINUTE SAMPLE
(requires Windows Media Player and IE).
About the speakers:
Mary Beth Guard currently serves as Executive Editor of BankersOnline.com and CEO of Glia Group, Inc., Mary Beth has had a long and distinguished career, graduating from law school in 1980. She has focused her work exclusively on the banking industry since 1984. Previously, Mary Beth served as EVP/General Counsel and COO for the Oklahoma Bankers Association, EVP of Specialized Services for Thomson Financial Publishing, and General Counsel for the Oklahoma State Banking Department. Mary Beth is on the advisory board for Bankers' Hotline and Compliance Action, as well as on the editorial board for ABA Bank Compliance magazine. She has presented training programs for virtually every major national financial industry association, as well as more than a dozen state bankers associations and a host of other organizations. In addition, Mary Beth has written more than a thousand banking-related articles and is a BOL Guru.
John Burnett is a 1979 alumnus of the ABA National Compliance School, and served on its faculty for several years. He graduated with honors with the Class of 1990 from ABA's Stonier Graduate School of Banking. He is also a graduate of the BAI's and the Massachusetts Banker Association's Schools of Banking.
He joined Cape Cod Bank and Trust Company in 1971 and assumed his role as Compliance Officer in 1976. He also served as corporate secretary and secretary of CCBT's Board of Directors, as well as Clerk of the bank's holding company. John joined Glia Group, Inc., and became a part of the BOL Team in June, 2004.
Mr. Burnett is a former member chair of the Massachusetts Bankers Association Legal and Regulatory Compliance Committee, and of the American Bankers Association Compliance Executive Committee and NCS/NGCS Advisory Board. He served on ABA's Truth in Savings Task Force, and has served on several ABA and Massachusetts Bankers seminar panels.
CD-ROM includes:
- Complete presentation (including slides and audio)
- Written Materials
- Follow-up Q & A
You have the right under this license agreement for this CD-ROM to use this presentation on a single-workstation. Use on a network is in violation of the copyright agreements. CD may be used by multiple users at a given institution but may not be placed on a network or in any other multi-user environment.
This product was added to our catalog on Monday 01 May, 2006.
