C-Net News reports that ID theft is a concern of most consumers. RSA Security recently released the results of a study conducted with over 1,000 consumers.

While consumers recognize the importance of passwords in today's electronic environment, about 2 in 3 use less than 5 passwords and more than 1 in 10 uses only one, for everything.

53% felt that their financial institutions had the duty to protect them.

Perception is reality. Do you have a program in place to remind, or force consumers to use strong passwords and to change them periodically? If you don't, consider it. The next upset customer to leave a bank may be one of yours.