In Dedham, MA, Delroy G. Henry pushed his way into the Citizens Bank as it opened. He showed what appeared to be a pistol and wanted the employees to gather in a corner. As he was looking for the vault, the branch manager sent a text message to the Norwood branch manager and said what was happening. That triggered a call to the police who happened to be at a construction site 300 feet away.

Henry was exiting the bank a few minutes later and found about a dozen local and state police officers waiting for him.

Maybe cell phones, used responsibly, have a good place in the bank and need to be handy.

And in Peabody, MA, an FBI investigation resulted in Jeffrey Gautreaux being indicted on 17 counts of bank fraud, one count of access device fraud, and two counts of aggravated identity theft. Gautreaux, a Bank of America teller, sold confidential customer information to others who used the information and stole from the customer accounts. The balance information he could provide allowed "cherry picking" for maximum gain. Gautreaux was employed there from November 2004 to February 2006. He was selling this information and it was being accessed for about a year starting in July 2005.

Accounts that were affected were based in Massachusetts, New Jersey, and New Hampshire. Unauthorized amounts taken from accounts ranged from $2,800 to $38,100. Gautreaux's share was $270,000. Gautreaux could serve up to 30 years in prison followed by five years of supervised release and a $1 million fine on each count of bank fraud. He could also serve 10 years in prison, three years of supervised release, and a fine of $250,000 for the access device fraud charge and two years in prison for aggravated identity theft.

Some of this information may serve as good examples in your next security seminar.