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Articles

• 10 Potentially Catastrophic Mistakes During Bank Robberies
  
• A Face to Remember
  
• A Personnel Nightmare
• Are Your Internal Controls like Swiss Cheese?
  
• Attitude Adjustment Time: Complacency Is Unwelcome in the Banking Industry
  
• Drawer Automation
  
• First to be Questioned Usually the Last to Know
  
• Forgery & Altered Documents: Part I
  
• Forgery & Altered Documents: Part II
  
• Forgery & Altered Documents: Part III
  
• Forgery & Altered Documents: Part V
• "Her? Oh, she's just a teller. . ."
  
• Introducing Fingerprint ID in Texas
  
• Let's Talk U.S. Treasury Checks
  
• Limit on Presentment of NSF Item
  
• Prove That Pass!
• Regulations for Teller & Vault Kitties
  
• Robbery Advice for Tellers
  
• Talkative Teller
  
• Teller Excellence ... To be or not to be
  
• The Teller Line is Led by Example
  
• The True Cost of Training
  
• Teller Issues -- A Q&A
  
• Touch-Screen Teller Capability
  
• Teller Training: Forgeries & Counterfeit Currency
  
• Teller Window Signage
  
• Teller Cash Drawer Rules & Regulations
  
• Using Copies of Money for Training
  
• When Tellers are Targeted
  
• When Tellers are Targeted -- Part II
  

Vendor Guru Articles

• Forewarning: A Bank's Best Assets Are Trained Tellers
  
• Nightmare on Compliance Street
  
• Optimizing Space at the Teller Window
  
• Printing Technology at my Teller Line
  
• Small Banks Big Business:
• Teller Line Inefficiencies Plague Customer Experience, Cost Branches More
  
• Technology is Key to Defending Against Check Fraud
  
• Technology to Validate IDs at the Teller Window and New Account Desk
  
• Teller-Assist Kiosks vs. ATMs- The Differences
  
• The New Face of Banking: The Well-Trained Teller
  
• Responding to the Compliance Training Needs of Small Banks
  
• You say you want a revolution? Bank tellers are on the front lines of branch renewal
  

Teller Tools

• Affidavit of Check Alteration
  
• Affidavit of Forgery
  
• Cash Difference Report
  
• Cash and Teller Operations - Night Drop & Mail
  
• Claim Form/Declaration of Loss
  
• Funds Verification Procedures
  
• I.D. Verification - PLEASE system
  
• Returned Mail, Procedures and Forms
  
• Teller Over/Short Policy
  
• Teller Time Study
  
• Teller Training Profile
  
• TIN Refusal Rebuttal
  
• Training Cost Calculator

Skits and Presentations

• Blunder Report
  
• BSA Training Presentations: Case Studies"
  
• Regulation CC Funds Availability" -- Crystal Lloyd
  
• Visit the Bank of Blunders
  

Quizzes

• Currency Characteristics Quiz
  
• Know Your Money Quiz
  
• The New $20 Quiz
• UCC Article 3&4 Quiz
  

Regs

• Money and Finance - Bank Secrecy Regulation
  
• Money and Finance - Bank Secrecy Regulation, App. A
  

Banker Store Products

• Achieving Teller Excellence
  
• Best Sales and Service Practice for the Frontline
  
• Bogus Cashier's Checks: Protecting Your Bank and Customers
  
• BSA/AML 101: Back to Basics
  
• BSA Compliance Management
  
• BSA for Frontline Personnel
  
• BSA/AML Compliance Recent Developments & Common Errors
  
• BVL Vol 1: Preparation Prevents Panic
  
• BVL Vol 3: Check Fraud Fundamentals
  
• BVL Vol 16: Confidentiality Counts
  
• BVL Vol 17: Recognizing Swindles, Scams & Cons
  
• BVL Vol. 30: Risk Management on the Frontline
  
• BVL Vol. 32: Successful Cross-Selling: Part of a Full-Time
  
• BVL Vol. 33: Discrimination and Harassment: Double Trouble"
  
• Check Handling for Tellers
  
• Confronting the Tough Teller Stuff
  
• Dealing with Forged Checks
  
• FDIC Faces Game
  
• Forgery and Altered Documents
  
• Handling Complaints and Inquiries
  
• Holds for Tellers
  
• I.D. Checking Guide US (2008)
  
• I.D. Checking Guide International Edition (2008)
  
• "Jump Start" Your Efforts to Reach U.S. Hispanics - Now!
• Keeping Bank Secrets: Things you can go to Jail for Telling
  
• Perfect Balance - A How-To Guide for the Frontline
  
• P.L.E.A.S.E. ID Verification Reminder Card
  
• Recognizing Suspicious Activity
  
• Reporting Suspicious Activity
  
• Right to Privacy Act Basics
  
• Risk Management: The Teller's Job
  
• Spotting Fake IDs
  
• Spotting ID Thieves
  
• Teller Balancing Averages Report
  
• Teller Balancing Percentages Worksheet
  
• Teller Talk - Legal Aspects of Handling Checks
  
• Teller Tests
  
• Tellers Authorized Limits
  
• Tellers Overs and Shorts
• Today's Teller: It's More Than a Balancing Act
  

Gifts for your Tellers

• State Quarter Coin Bears
  
• Keychains
  

The Last Laugh

• She Was a Slow Reader (and other Robbery Humor)
  
• Teller Breaks Up Drug Ring!
  

Are you looking for help from other bankers? Check out the Bankers' Threads !

Teller Training Transactions
I'm in the process of training 3 completely new tellers. They've never worked in banking before and have just learned our teller system. Does anyone know if there is a place where I can find mock banking transactions in the form of story problems?

Read and weigh in with some helpful information on Training New Tellers in the General Discussion forum and see what other bankers have to say.