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Vol. 14, No. 2 This issue went to press on May 27, 2004. Table of Contents Danger! Phishing!: Alert Your Accountholders The Anti-Phishing Working Group, an industry association focused on eliminating the identity theft and fraud that result from the growing problem of phishing and email spoofing, reports an alarming increase in the number of attacks and, of even greaterconcern, 5 of the top 20 targeted organizations are financial institutions. Fed Proposal Takes Hard Line on Insider ID Theft The House Judiciary Committee recently passed the Identity Theft Penalty Enhancement Act. to establish a new crime of 'aggravated identity theft' and increase the penalties already in place for other forms of identity theft. In The News
Training Page Check 21 101 for Members and Customers When Check 21 becomes fully operative on October 28, 2004, the major part of the actual processing, clearing and posting of checks will not touch the branch office at all. But the effect of the change will certainly create the need for communication and dialog between customer service people and account holders. This training page is for that person who has to explain Check 21 to the member or customer. Coming Soon - Star Wars Stuff These days, a good place to gaze into the crystal ball and foretell the future of the payment process is a consumer electronics show. A New Use for Biometrics A new use for biometric technology - verification of time cards. From the editor's desk…It's a Matter of Choice No matter how large or how small the office or the assets, when it comes to the regulations, rules and laws that govern financial institutions the rules are all the same. BankersOnline.com, the BANKERS' HOTLINE, and COMPLIANCE ACTION do what we can to keep you on top of the changes and the requirements. Even with our help, you may still have a choice on which is going to give you the most difficulty. War Stories Questions & Answers
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