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Vol. 14, No. 5 This issue went to press on July 26, 2004. Table of Contents Security Problems With Check 21: Will it Really Reduce Fraud? Digital check imaging may create new possibilities for detecting fraud. But criminals have access to the same new technologies we do. Stiffer Penalties for ID Theft On July 20, the Identity Theft Penalty Enhancement Act (ITPEA) was signed into law. In The News
Training Page: Writing to Customers and Members A myriad of people in our financial institutions have to write letters every day. Those letters you write on behalf of your bank or credit union are a reflection not only of the individual who has signed the letter, but also of the organization itself. From the editor's desk…Usually the Last to Know Those of us that have been around for awhile sometimes take for granted that as soon as a person begins to work for a financial institution, they know all the tricks of the trade. It just doesn't happen that way. One in Five People Victimized by Email Fraud A survey done for Symantec Corporation found that 18 percent or one in five adults that use email have fallen victim to email scams. War Stories
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