Guidance Requires Process
by: Scott Daugherty, Assistant General Counsel, Texas Bankers Association
The pre-employment background screening process can assist management in the hiring of qualified applicants, while simultaneously reducing turnover, deterring fraud and avoiding litigation.
Hurricane Relief Extended to Feb. 28
HUD extends deadline for hurricane relief to assist customers affected by recent hurricanes who are not even close to working out existing loans with their financial institutions.
In The News
- What Makes an Ineffective Mortgage Site?
- Banks Have Tough Competitors for Unbanked
- Reminder!
- Secure Transactions from Home
- Electronic Devices Become Payment "Cards"
- Passports Going High Tech, Will Licenses Follow?
Training Page:
Training Page: Can you Make a Change…for a Safer Box Access System?
by David McGuinn
Taking precautions, training your employees and testing your internal access procedures can minimize your potential for liability and the time-consuming embarrassment and publicity of a safe deposit lawsuit.
Report IDs IT Trends
A recent trends study by Gartner, Inc., lists the top trends the research firm feels will affect the way people live and work using technology.
New Device Curbs Skimming
Bantek West Inc. develops a new anti-skimming device that can be retrofitted to almost every ATM brand and model.
From the editor's desk…An Ode to Customer Service
by Jim Sterne
Jim Sterne's humorous antidote about customer service from the customers viewpoint.
War Stories Questions & Answers
- Forged Check Claim Against Spouse
- Telephone or Fax Authorizations
- Checking money order sales against OFAC
- The Holiday Touch
- Holiday Effort to Benefit Hurricane Areas
- Sending Warmth for the Season
- Encouraging Others to Give
- Sending Its Own Employees to Help
