FORGET YOUR PASSWORD?
Editor: Lucy H. Griffin
Board of Advisors:
John S. Byrne, Esq.
Robert P. Chamness
Cliff E. Cook
Phillips G. Gay, Jr.
Barbara Hurst
Richard Insley
Michael D. Maher
Robert G. Rowe, III
Andy Zavoina
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Vol. 13, No. 6
May 21, 2008
Executive Editor: Lucy H. Griffin, Esq.
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| Board of Advisors: |
John S. Byrne, Esq.
David Battle
Robert P. Chamness
Phillips G. Gay, Jr.
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Barbara Hurst
Richard Insley
Michael D. Maher
Robert G. Rowe, III, Esq.
Andy Zavoina
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Table of Contents (read Recent Issues)
Unfair or Deceptive: New Rules Proposed (4 Action Steps)
The Agencies proposed rules to regulate unfair or deceptive trade practices represents the first significant rulemaking step to identify and prohibit specific substantive practices.
Overdrafts: Regulation DD and Beyond (4 Action Steps)
While some consumers have benefitted from the bank paying an overdraft for them, there have been several problems related to overdraft or "bounce protection" programs.
Action Training: Selling v. Informing
Every staff member in your institution has an opportunity to inform customers about and promote your institution's mortgage products.
Compliance Notes
Compliance Calendar
In the Editor's Opinion:
You Get What You Ask For
When the industry asks for something, they get it - in the form of rules and guidance.
Compliance Q&A
Pandemic Readiness
In the event of a global disaster or occurrence, your institution needs to have an overall contingency plan already in place.
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