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Editor: Lucy H. Griffin
Board of Advisors:
John S. Byrne, Esq.
Robert P. Chamness
Cliff E. Cook
Phillips G. Gay, Jr.
Barbara Hurst
Richard Insley
Michael D. Maher
Robert G. Rowe, III
Andy Zavoina
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Vol. 13, No. 9
July 10, 2008
Executive Editor: Lucy H. Griffin, Esq.
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| Board of Advisors: |
John S. Byrne, Esq.
David Battle
Robert P. Chamness
Phillips G. Gay, Jr.
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Barbara Hurst
Richard Insley
Michael D. Maher
Robert G. Rowe, III, Esq.
Andy Zavoina
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Table of Contents (read Recent Issues)
UDAP: Overdraft Protection (5 Action Steps)
Overdraft protection has generated agency warnings, regulatory changes, and proposed rulemakings.
Managing Third Party Risk (3 Action Steps)
FDIC's recent guidance states that it will hold the institution responsible for third party performance.
Action Training: Commercial Loan or Consumer Loan? (Charts)
When determining the difference between consumer loans and business loans, start with the definitions.
Compliance Notes
Compliance Calendar
In the Editor's Opinion:
Customer Service or Lip Service?
In the realm of customer service, the focus is sometimes more on getting the job done instead of on the customer.
Compliance Q&A
FDIC Publishes Best Practices for HELOCs
The decline in home values raises the lender’s risk with home equity lines of credit.
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