 | |||||||||||||||||||||||||||||||||||||||||||||||||||
|
****JavaScript based drop down DHTML menu generated by NavStudio. (OpenCube Inc. - http://www.opencube.com)****
| |||||||||||||||||||||||||||||||||||||||||||||||||||
FORGET YOUR PASSWORD? Editor: Lucy H. Griffin Board of Advisors: John S. Byrne, Esq. Robert P. Chamness Cliff E. Cook Phillips G. Gay, Jr. Barbara Hurst Richard Insley Michael D. Maher Robert G. Rowe, III Andy Zavoina |  |
Volume 9, Number 7 This issue went to press on July 29, 2004. Table of Contents FACT Act : Record Retention and More The agencies have designed an information disposal rule that would require institutions to establish appropriate controls for disposing of consumer information. FRB Study on Prescreened Solicitations (5 Action Steps) The FRB study seeks financial institutions comments about customer satisfaction or frustration with prescreened solicitations. Action Training: Preventing Bouncing Problems (Best Practices) Due diligence should be given to the Best Practices Guidance representing the agencies' expectations of industry members and bounce protection programs. Compliance Notes
When marketers see compliance as one thing and marketing as another, they may miss the point and lose sight of the focus - which should be on the customer. Compliance Q&A FTC Study on Credit Scores The FTC studies the effect of credit scores on the availability of insurance and credit products. There is still time to get your comments in. No CRA Change If you were hoping for some adjustments to CRA, you can stop now. 
| |||||||||||||||||||||||||||||||||||||||||||||||||
| |||||