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Editor: Lucy H. Griffin

Board of Advisors:
John S. Byrne, Esq.
Robert P. Chamness
Cliff E. Cook
Phillips G. Gay, Jr.
Barbara Hurst
Richard Insley
Michael D. Maher
Robert G. Rowe, III
Andy Zavoina

Vol. 10, No. 14
December 8, 2005

Executive Editor:  Lucy H. Griffin, Esq.
Board of Advisors:
John S. Byrne, Esq.
David Battle
Robert P. Chamness
Phillips G. Gay, Jr. 		Barbara Hurst
Richard Insley
Michael D. Maher
Robert G. Rowe, III, Esq.
Andy Zavoina
Table of Contents (read Recent Issues)

Lending Practices: Fair and Unfair (5 Action Steps)
One lender discovers the high cost of unfair lending practices and compliance failures.

CRA: New Q&As Proposed (3 Action Steps)
New and revised CRA questions and answers clarifying the changes to CRA recently proposed by the Agencies are in effect.

Action Training: BSA: Assessing Customer Risk (Chart)
Credit application notices create a paper trail that is alarmingly easy to follow. And examiners follow that trail straight to the violation.

Compliance Notes Compliance Calendar

In the Editor's Opinion: Service and Compliance: What Matters
Compliance serves an important purpose, and good customer service is a key element of compliance.

Compliance Q&A
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