Home Current Issue Archive Subscribe Now Online Access Community About Bankers' Hotline BIN Products & Services Bankers' Hotline Compliance Action Bankers Video Library Security Officers Workshop Compliance Accountability Manager Executive Guide BankersOnline.com Current Issue Recent Issues Information Subscribe Now Online Access Contact Us FORGET YOUR PASSWORD? Enter your E-mail Address Executive Editor: Barbara Hurst Contributing Editor: Genilee S. Parente Board of Advisors: Charlotte Bahin, Esq. David Battle Brooke Blake John S. Byrne, Esq. Peter G. Djinis, Esq. William Gearin Lucy H. Griffin Mary Beth Guard, Esq. Boris F. Melnikoff Robert G. Rowe, III, Esq. Roger J. Snell Dana Turner William R. Wipprecht Vol. 13, No. 7 This issue went to press on October 15, 2003. Table of Contents Identification & Access: Security Still of Primary Concern As financial institution security officers continue to find new ways to protect both people and property and to diminish the chance of terrorist attacks on their facilities, more of them are turning to new methods of access control. Advice From FBI: Watch Your Laptop With more and more bank loan interviews and trust appointments taking place outside the banking office using a laptop, the FBI warns the banking industry they are as vulnerable as any to laptop theft. "Phishing" - as in Phony Fishing E-mails asking consumers to update account information are one of the hottest tools right now for identity thieves seeking to steal personal information, according to federal law enforcement and Internet service providers. Statistics, Facts, & Such Training Page: Spotlight On…Return Items Handling return items is one of the most complex parts of bank operations. Whether the check is drawn on you and being returned for cause from you to the depository bank, or is being sent back to you to charge back to one of your depositors, there are careful investigations, determinations, and multiple, important decisions to make many times a day. Insecure Passwords Costly A survey by an information technology security company recently revealed that the use of user names and passwords to secure data and applications is both costly and insecure. In The News Holidays Observed by the Federal Reserve, 2004 Double Edged Protection Payment at the Table Limits Built In Control of Credit Card Use Statements by E-Mail Positive Pay Solution Shrinking Credit Cards From the editor's desk…Budget? What Budget? by Barbara E. Hurst We now have available some of the best forms of individual identification in the world. There is, in all probability, only one thing that is keeping the banking industry from employing some of this extra-measure technology. That one thing is the security officer's budget. Hand Scan to Access Safe Deposit Boxes Two of the largest banks in Nevada are using hand scanners for access to safe deposit areas. War Stories It Happened Again! He Forgot Painless Robbery Misquoted Prove It Questions & Answers Hold on checks cashed at other institutions Stopping debit transactions on closed accounts Deposit ticket requirement? Forgery claims and unreadable signatures What Do Other Bankers Do? Three Identity Protection Ideas Targeting Youth Controlling ACH Reducing Robberies Bankers' Hotline Newsletter  |  ComplianceAction Newsletter  |  Bankers Video Library  |  Security Officers Workshop  |  Compliance Accountability Manager