All of these videos are now available in DVD format also! To see a description of the content of a particular video, or to purchase it, click on that title. The Security Series includes: Vol. 1: Preparation Prevents Panic Vol. 3: Check Fraud Fundamentals Vol. 5: BSA and Beyond Vol. 8: Workplace Violence Vol. 9: Employee Theft Vol. 15: USA Patriot Act Requirements Vol. 17: Recognizing Swindles, Scams & Cons Vol. 26: Effective Robbery Response & Opening Procedures Vol. 30: Risk Management on the Frontline Vol. 31: BSA: SARs & Beyond The Compliance Series includes: Vol. 5: BSA and Beyond Vol. 6: Understanding Regulation CC Vol. 10: Protecting Customer Privacy Vol. 12: Safeguarding Customer Information Vol. 13: Understanding Regulation DD Vol. 15: USA Patriot Act Requirements Vol. 21: Understanding Check 21 Vol. 28: FACTA: Responding to Identity Theft Vol. 29: FACTA: Complying with the Medical Information Rules Vol. 31: BSA: SARs & Beyond The Lending Series includes: Vol. 7: Fair Lending is Good Customer Service Vol. 18: HMDA: The Lender's Challenge Vol. 19: Flood Insurance Fundamentals Vol. 20: Predatory vs. Sub-prime Lending Vol. 22: Through the Eyes of a Banker Vol. 23: Assessing Personal Financial Statements Vol. 24: Cross-Selling Clues on a Tax Return Vol. 27: Credit Application Notice Requirements Vol. 28: FACTA: Responding to Identity Theft Vol. 29: FACTA: Complying with the Medical Information Rules The Customer Service Series includes: Vol. 2: New Account Opening Vol. 4: Safe Deposit Area Procedures Vol. 7: Fair Lending is Good Customer Service Vol. 14: Banking Orientation Vol. 16: Confidentiality Counts Vol. 17: Recognizing Swindles, Scams & Cons Vol. 20: Predatory vs. Sub-prime Lending Vol. 21: Understanding Check 21 Vol. 28: FACTA: Responding to Identity Theft Vol. 32: Successful Cross-Selling: Part of a Full-Time Job
