Posted By: complyaudit2
Code 18 -Adverse Action Form - 05/18/04 04:10 PM
Question: What would be the course of action when an invalid denial reason was provided to the consumer? This reason was the only one listed on the adverse action form.
For example: An unsecured loan request for debt consolidation that was denied by using Code 18- Value or type of collateral insufficient. The consumer(s) had good credit scores with no derogatory credit.
I found this issue in routine audit/monitoring and clarified my intrepretation of the invalid reason with the OCC. The officer states he will not do an "unsecured" note for debt consolidation in the amount requested. Debt to income or Insufficient income are not valid reasons either.
My suggestion was go back to loan policy and review policy on this issue. Other than that, I think the officer may need to offer credit to this consumer? Any thoughts?
For example: An unsecured loan request for debt consolidation that was denied by using Code 18- Value or type of collateral insufficient. The consumer(s) had good credit scores with no derogatory credit.
I found this issue in routine audit/monitoring and clarified my intrepretation of the invalid reason with the OCC. The officer states he will not do an "unsecured" note for debt consolidation in the amount requested. Debt to income or Insufficient income are not valid reasons either.
My suggestion was go back to loan policy and review policy on this issue. Other than that, I think the officer may need to offer credit to this consumer? Any thoughts?