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In Response To:
Thread Starter: JacF
Title: Re: Depositing check into deceased customer's account

If you're asserting that the BOFD breached their warranty, then a hold harmless agreement is not appropriate to include with your claim.

That said, did you send anything else to the BOFD, such as forged endorsement affidavits, or which you are basing your warranty claim? Depending on how your claim is presented, it is entirely possible that the BOFD is requesting a hold harmless simply because they are not recognizing this as a breach of warranty claim.