Consumer Dispute/ Not Our Customer

Posted By: Wiqit

Consumer Dispute/ Not Our Customer - 04/19/07 03:19 PM

Good morning!

We received a Consumer Dispute Verification from TransUnion yesterday. We do not show any records relating to the customer on our books...we have checked current data and paid off loans as well. The Consumer Comments section states, "not liable for acct (i.e. ex-spouse, business)...". However, the name of the business is not specified.

What should we do in this instance?

I appreciate any help! Thank you!
Posted By: GenerousLife

Re: Consumer Dispute/ Not Our Customer - 04/19/07 08:30 PM

Can you respond and ask for more information?