Skip to content
BOL Conferences
Forums · Active Threads · Forum Rules · Mark All Read · Log In
BankersOnline.com Forums Banker Forums eBanking / Technology Another Estatement question
Thread Options
#1054470 - 09/30/08 08:13 PM Another Estatement question
Bat21 Offline
100 Club
Joined: Aug 2007
Posts: 176
Our customers are pulling statemnts from Internet Banking. When a user signs on to view thier statement on the same page there is a tab clear as day the says "Statement Disclosure". Once the tab is clicked it displays the short version of the Error Resolution Notice. Is this type of delivery of the Error Resoultion Notice compliant?

Also can you tell me where i can get the long version of the Error Resolution notice?

Thanks!

Return to Top
eBanking / Technology
#1054577 - 09/30/08 09:12 PM Re: Another Estatement question Bat21
Kristin Harville Offline
New Poster
Joined: Apr 2008
Posts: 9
Our Error Resolutions Notice is also the last page of their statement when they pull it up. Can your vendor add this to be the last page of your electronic statements?

Return to Top
#1057189 - 10/02/08 09:41 PM Re: Another Estatement question Kristin Harville
Andy_Z Offline
10K Club
Andy_Z
Joined: Oct 2000
Posts: 27,754
On the Net
Without research, I'd say you are more "making it available" than delivering it. Rather than justify this, personally I'd deliver it like the reg says.

The appendices in Reg E has the long form.
_________________________
AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

Return to Top
#1061359 - 10/08/08 08:43 PM Re: Another Estatement question Andy_Z
Bat21 Offline
100 Club
Joined: Aug 2007
Posts: 176
Do you sugeest we deliver it on the email that there statement is reading for review or send it in the mail? I will ask my vendor if they can add that to the last page but isnt that the same as making it availble?
Last edited by Bat21; 10/08/08 08:44 PM.
Return to Top

Moderator:  Andy_Z