We have a revolving line product that has a one year maturity, so either it’s paid off at maturity or can be can be renewed based on evaluating updated info. Sometimes LO's send out a letter asking for updated financials/info (from loan pending maturity reports) or in other cases, the customer contacts us directly about renewing the loan.
When financials/info are recv’d, request is processed, if denied, adverse action notice sent. Compliance has always viewed the date financials/info received as date "app complete" for purposes of REG B adverse action timing. The opposing argument is that since this is a request for renewal, the date "app completed” and the timing requirement does not apply.
My opinion is this is a new request denied, not a term of existing loan, because there was a maturity date the customer agreed to. Re-reading REG B has not given me an answer, as there is no mention of renewals, so am assuming renewals are really new requests, which leads back to the app complete date. Can anyone tell me how you view/handle these, and your basis? Any help is appreciated. My brain is about fried!!