Click to return to BOL home page
Banker Store Read A Reg BOL Insiders Career Connect Learning Connect Bankers Information Network



June 11, 2015
New Tech Advances to Improve Info Security
Susan Orr

June 22, 2015
50 Key Considerations for Integrated Disclosure Rules Readiness
Mary Beth Guard and Jack Holzkechnt

June 23, 2015
The IRS and TINs: The High Cost of Name Mismatches
Deborah Crawford

July 15, 2015
All About Escrows
David Dickinson



Topic Options
#1456703 - 10/19/10 10:57 AM ATM and the ADA
mstark Offline
Gold Star

Registered: 03/28/06
Posts: 317
Loc: Bank
We only have 1 ATM machine and it is the drive thru lane at the bank. Are we required to have the ATM setup with voice information as required by the ADA? I am having trouble finding guidance on this issue. Thanks.
_________________________
Thanks

Top
Deposits and Payments
#1457159 - 10/20/10 09:22 AM Re: ATM and the ADA [Re: mstark]
John Burnett Offline


10K Club

Registered: 10/27/00
Posts: 31979
Loc: Cape Cod
To be compliant, a drive-up ATM has to have the audio features required by the ADA. As a drive-up, it's not subject to the base clearance requirements. The reason you will need to accommodate visually-impaired individuals? They can be in the rear seat of a vehicle.
_________________________
John S Burnett
BankersOnline.com

Top
#1457417 - 10/20/10 01:42 PM Re: ATM and the ADA [Re: John Burnett]
Bob The Banker Offline
Platinum Poster

Registered: 05/17/10
Posts: 958
Originally Posted By: John Burnett
To be compliant, a drive-up ATM has to have the audio features required by the ADA. As a drive-up, it's not subject to the base clearance requirements. The reason you will need to accommodate visually-impaired individuals? They can be in the rear seat of a vehicle.

John, does this also hold true if the bank also has a walk-up ATM at the same location that is fully ADA compliant?

Top
#1457548 - 10/20/10 03:23 PM Re: ATM and the ADA [Re: Bob The Banker]
Georgia Plum
Unregistered


But, Bob, what if the blind person doesn't want to walk to the walk-up? He wants to go through the drive-up. laugh

Top
#1458188 - 10/21/10 04:14 PM Re: ATM and the ADA [Re: ]
Bob The Banker Offline
Platinum Poster

Registered: 05/17/10
Posts: 958
Answered my own questions. But it is tricky...

If you have two or more ATMs in one location, then only one needs to be fully compliant. HOWEVER, if a branch has interior and exterior ATMs, they are considered seperate locations. i.e. if you have a drive-up only ATM and a walk-up ATM in your vestibule, they are considered seperate locations and both are to comply.

Top
#1458193 - 10/21/10 04:21 PM Re: ATM and the ADA [Re: Bob The Banker]
BrendaC Offline
Power Poster

Registered: 09/18/01
Posts: 6029
Loc: Sweet Home AL
Makes perfect sense. You know how often you see two ATMs side by side - happens all the time.
_________________________
Life without Jesus is like an unsharpened pencil - it has no point.

Top
#1458714 - 10/22/10 03:45 PM Re: ATM and the ADA [Re: BrendaC]
Bob The Banker Offline
Platinum Poster

Registered: 05/17/10
Posts: 958
Brenda, here is not only the side-by-side ATMs, but the next step of the ADA.

http://www.ubergizmo.com/photos/2007/3/atm-dog.jpg

Top

Moderator:  John Burnett, Ken_Pegasus