Click to return to BOL home page
Banker Store Read A Reg BOL Insiders Career Connect Learning Connect Bankers Information Network



December 19, 2014
PREPAID PRODUCTS - Understanding the CFPB Proposal
John Burnett

January 6, 2015
Business Accounts Documentation and Procedures with Beneficial Ownership
Deborah Crawford

January 6, 2015
FFIEC Cybersecurity Initiatives and Observations from the 2014 Assessments
Susan Orr

January 15, 2015
The ABC's of IRAs - The Basic Ingredients
Patrice Konarik

January 20, 2015
B & Z Appraisal Rules - Getting Them Right
Jack Holzknecht

January 21, 2015
HMDA Soup to Nuts
David Dickinson

January 22, 2015
Navigating the Treacherous Waters of IRA Rollovers, Transfers and Beneficiary Payouts
Patrice Konarik

January 28, 2015
Mortgage Life Cycle
Part I
David Dickinson and Jerod Moyer



Topic Options
#1456703 - 10/19/10 10:57 AM ATM and the ADA
mstark Offline
Gold Star

Registered: 03/28/06
Posts: 313
Loc: Bank
We only have 1 ATM machine and it is the drive thru lane at the bank. Are we required to have the ATM setup with voice information as required by the ADA? I am having trouble finding guidance on this issue. Thanks.
_________________________
Thanks

Top
Deposits and Payments
#1457159 - 10/20/10 09:22 AM Re: ATM and the ADA [Re: mstark]
John Burnett Offline
10K Club

Registered: 10/27/00
Posts: 30974
Loc: Cape Cod
To be compliant, a drive-up ATM has to have the audio features required by the ADA. As a drive-up, it's not subject to the base clearance requirements. The reason you will need to accommodate visually-impaired individuals? They can be in the rear seat of a vehicle.
_________________________
John S Burnett
BankersOnline.com

Top
#1457417 - 10/20/10 01:42 PM Re: ATM and the ADA [Re: John Burnett]
Bob The Banker Offline
Platinum Poster

Registered: 05/17/10
Posts: 958
Originally Posted By: John Burnett
To be compliant, a drive-up ATM has to have the audio features required by the ADA. As a drive-up, it's not subject to the base clearance requirements. The reason you will need to accommodate visually-impaired individuals? They can be in the rear seat of a vehicle.

John, does this also hold true if the bank also has a walk-up ATM at the same location that is fully ADA compliant?

Top
#1457548 - 10/20/10 03:23 PM Re: ATM and the ADA [Re: Bob The Banker]
Georgia Plum
Unregistered


But, Bob, what if the blind person doesn't want to walk to the walk-up? He wants to go through the drive-up. laugh

Top
#1458188 - 10/21/10 04:14 PM Re: ATM and the ADA [Re: ]
Bob The Banker Offline
Platinum Poster

Registered: 05/17/10
Posts: 958
Answered my own questions. But it is tricky...

If you have two or more ATMs in one location, then only one needs to be fully compliant. HOWEVER, if a branch has interior and exterior ATMs, they are considered seperate locations. i.e. if you have a drive-up only ATM and a walk-up ATM in your vestibule, they are considered seperate locations and both are to comply.

Top
#1458193 - 10/21/10 04:21 PM Re: ATM and the ADA [Re: Bob The Banker]
BrendaC Offline
Power Poster

Registered: 09/18/01
Posts: 6029
Loc: Sweet Home AL
Makes perfect sense. You know how often you see two ATMs side by side - happens all the time.
_________________________
Life without Jesus is like an unsharpened pencil - it has no point.

Top
#1458714 - 10/22/10 03:45 PM Re: ATM and the ADA [Re: BrendaC]
Bob The Banker Offline
Platinum Poster

Registered: 05/17/10
Posts: 958
Brenda, here is not only the side-by-side ATMs, but the next step of the ADA.

http://www.ubergizmo.com/photos/2007/3/atm-dog.jpg

Top


Moderator:  John Burnett, Ken_Pegasus