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January 21, 2015
HMDA Soup to Nuts
David Dickinson

January 22, 2015
Navigating the Treacherous Waters of IRA Rollovers, Transfers and Beneficiary Payouts
Patrice Konarik

January 28, 2015
Mortgage Life Cycle
Part I
David Dickinson and Jerod Moyer

February 2, 2015
Answer HSA Questions with Confidence
Whitney Johnson

February 3, 2015
BSA/AML Compliance: Recent Developments and Common Errors
Ken Golliher

February 4, 2015
Mortgage Life Cycle
Part II
David Dickinson and Jerod Moyer

February 5, 2015
Annual Lending Compliance Recap
John Burnett and Andy Zavoina



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#1456703 - 10/19/10 10:57 AM ATM and the ADA
mstark Offline
Gold Star

Registered: 03/28/06
Posts: 315
Loc: Bank
We only have 1 ATM machine and it is the drive thru lane at the bank. Are we required to have the ATM setup with voice information as required by the ADA? I am having trouble finding guidance on this issue. Thanks.
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Thanks

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#1457159 - 10/20/10 09:22 AM Re: ATM and the ADA [Re: mstark]
John Burnett Offline
10K Club

Registered: 10/27/00
Posts: 31185
Loc: Cape Cod
To be compliant, a drive-up ATM has to have the audio features required by the ADA. As a drive-up, it's not subject to the base clearance requirements. The reason you will need to accommodate visually-impaired individuals? They can be in the rear seat of a vehicle.
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John S Burnett
BankersOnline.com

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#1457417 - 10/20/10 01:42 PM Re: ATM and the ADA [Re: John Burnett]
Bob The Banker Offline
Platinum Poster

Registered: 05/17/10
Posts: 958
Originally Posted By: John Burnett
To be compliant, a drive-up ATM has to have the audio features required by the ADA. As a drive-up, it's not subject to the base clearance requirements. The reason you will need to accommodate visually-impaired individuals? They can be in the rear seat of a vehicle.

John, does this also hold true if the bank also has a walk-up ATM at the same location that is fully ADA compliant?

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#1457548 - 10/20/10 03:23 PM Re: ATM and the ADA [Re: Bob The Banker]
Georgia Plum
Unregistered


But, Bob, what if the blind person doesn't want to walk to the walk-up? He wants to go through the drive-up. laugh

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#1458188 - 10/21/10 04:14 PM Re: ATM and the ADA [Re: ]
Bob The Banker Offline
Platinum Poster

Registered: 05/17/10
Posts: 958
Answered my own questions. But it is tricky...

If you have two or more ATMs in one location, then only one needs to be fully compliant. HOWEVER, if a branch has interior and exterior ATMs, they are considered seperate locations. i.e. if you have a drive-up only ATM and a walk-up ATM in your vestibule, they are considered seperate locations and both are to comply.

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#1458193 - 10/21/10 04:21 PM Re: ATM and the ADA [Re: Bob The Banker]
BrendaC Offline
Power Poster

Registered: 09/18/01
Posts: 6029
Loc: Sweet Home AL
Makes perfect sense. You know how often you see two ATMs side by side - happens all the time.
_________________________
Life without Jesus is like an unsharpened pencil - it has no point.

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#1458714 - 10/22/10 03:45 PM Re: ATM and the ADA [Re: BrendaC]
Bob The Banker Offline
Platinum Poster

Registered: 05/17/10
Posts: 958
Brenda, here is not only the side-by-side ATMs, but the next step of the ADA.

http://www.ubergizmo.com/photos/2007/3/atm-dog.jpg

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