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#1602867 - 09/13/11 11:25 AM Visa debit card provisional credit
SUSANE1 Offline
Platinum Poster

Registered: 03/14/08
Posts: 769
My bank has a Visa debit card. Must we provide provisional credit to customer within in 5 days or 10 days? If it is 5, does the Standard 10 day resolution period drop down to 5?

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#1602894 - 09/13/11 11:58 AM Re: Visa debit card provisional credit [Re: SUSANE1]
BrianC Online
Power Poster

Registered: 11/26/04
Posts: 2842
Loc: Illinois
Since the VISA Operating Rules regarding provisional credit are more consumer friendly than Reg E, you must provide provisional credit within 5 business days to comply with both requirements.
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