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#18661 - 05/24/02 03:08 PM Internet Banking - First Time Use Options
Anonymous
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It appears that online banking can be implemented with the options: (1) Customer fills in an application and mails, faxes or delivers it to the bank for processing; (2) Customer fills out an application that goes to an online pending file for the bank to review and approve; (3) Customers simply reviews a disclosure/agreement, checks the Agree button and that's it. Of course, in each case a disclosure/agreement review is part of the process.

Does anyone have input relating to these options. I'm I correct in thinking that option 3 is the minimum requirement?

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eBanking / Technology
#18662 - 05/24/02 03:46 PM Re: Internet Banking - First Time Use Options
Andy_Z Offline
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Andy_Z
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The restrictions and verifications imposed by the bank should represent the capabilities of the system and the risks involved. By that, I mean there is less to do for the person who will be capable of "view only" access vs. one who can transfer funds between accounts at the same bank vs. one who can transfer funds out of the account period.

The agreement and ID steps need to correspond to the capabilities.
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