Who handled the closing? The documents should have been re-done prior to closing to include the new LO that closed and will be handling the loan. I see nothing wrong with striking through the old LO's name and number and writing the name and number of the person who signed the note on behalf of the bank on the last page of the note. Have the customer come back in and inital the alteration. Short of that, have whoever signed the note on behalf of the bank write their NMLS number next to their signature. The reg doesn't say the LO's name and number have to be printed (by the computer) on the note, only that they must be included on the note.
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I can't herd the cats anymore, so I just set up the electric fences and let them fry when they stray out of bounds.