management within the area where the compliance issues are occurring must see these as violations and address them with staff. If they don't put value in the process, then their staff won't. This is an education process for management, that must be directed from senior management of the bank. If that backing is not there, it certainly won't trickle down.
Certainly when compliance is performing an audit in a given area, if they see violations of this nature it should be inluced as an action item or finding on the final report, which will force management to respond.
I can't think of any annual performance review i've written in the past 20+ years that mentions a compliance issue.
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