We know that a refulsal to provide key personal info is a reason to file a SAR, and we will in all instances where the amount of the trans. meeting reporting requirements.
We currently use a manual log to obtain info on cases where a non-customer is getting $3,000 or more in cash. These are usually people getting card cash advances, currency exchange or non-customers cashing an on-us check. In a few cases, it is the customer but that is OK as we have the details anyways.
In the cases of a non-customer who refuse to provide the info and the amount is, for example, $3500, would you file the SAR, even though it is below the minimum amount?