Sorry...CDD, not EDD. But they didn't outline the questions just insisted that we gather much more data on consumers than name, ID, DOB, chexsystems, address, etc. We now ask 5 questions along the lines of:
will you be making international wires?
will you be making more than $5000 in cash deposits/withdrawals
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I don't need any more negativity in my life...be positive and helpful people or I will kick you in the shins!!!