#1976114 - 11/13/14 05:10 PM
Re: Annual Privacy Notice
Anonymous
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10K Club
Joined: Dec 2000
Posts: 21,293
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I posed this question to the CFPB yesterday and heard back this morning. The attorney who called mentioned that “on” and “with” are not synonyms, so a notice that is different from the statement or other disclosure used as the delivery vehicle won't necessarily work.
If the availability notice of the Privacy Disclosure will not fit within a statement/disclosure/coupon book it can be on a separate piece of paper under certain circumstances:
• Not a small slip of paper (a buckslip type, like selling things in a credit card statement, or some other type of info slipped into a folded statement). If it could be mistaken for an ad or some other extraneous information, it won’t work.
• The paper would have to be statement paper (same size, same paper stock, same style and font, etc.) so that it appears to be part of the statement or other disclosure being used as the delivery vehicle. If it is stapled to the statement, all the better, but not mandatory if it appears to be part of the statement.
I did not ask about every possible combination, of course. The notice just needs to appear to be PART OF what you are sending it with.
Anyone wanting to try something not obviously in keeping with the information in the final rule and analysis would be advised to get their own opinion from the CFPB. You can email questions to CFPB_reginquiries@cfpb.gov
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#1976132 - 11/13/14 05:39 PM
Re: Annual Privacy Notice
Kathleen O. Blanchard
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Diamond Poster
Joined: May 2013
Posts: 1,782
The Mitten State
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I posed this question to the CFPB yesterday and heard back this morning. The attorney who called mentioned that “on” and “with” are not synonyms, so a notice that is different from the statement or other disclosure used as the delivery vehicle won't necessarily work.
If the availability notice of the Privacy Disclosure will not fit within a statement/disclosure/coupon book it can be on a separate piece of paper under certain circumstances:
• Not a small slip of paper (a buckslip type, like selling things in a credit card statement, or some other type of info slipped into a folded statement). If it could be mistaken for an ad or some other extraneous information, it won’t work.
• The paper would have to be statement paper (same size, same paper stock, same style and font, etc.) so that it appears to be part of the statement or other disclosure being used as the delivery vehicle. If it is stapled to the statement, all the better, but not mandatory if it appears to be part of the statement.
I did not ask about every possible combination, of course. The notice just needs to appear to be PART OF what you are sending it with.
Anyone wanting to try something not obviously in keeping with the information in the final rule and analysis would be advised to get their own opinion from the CFPB. You can email questions to CFPB_reginquiries@cfpb.gov
Can we send a 'postcard' type mailing to our customers who have only CD's or loans that do not receive coupon books? It would be a completely separate mailing, but just as a postcard.
_________________________
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#1976135 - 11/13/14 05:48 PM
Re: Annual Privacy Notice
JWills, CRCM
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10K Club
Joined: Dec 2000
Posts: 21,293
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I posed this question to the CFPB yesterday and heard back this morning. The attorney who called mentioned that “on” and “with” are not synonyms, so a notice that is different from the statement or other disclosure used as the delivery vehicle won't necessarily work.
If the availability notice of the Privacy Disclosure will not fit within a statement/disclosure/coupon book it can be on a separate piece of paper under certain circumstances:
• Not a small slip of paper (a buckslip type, like selling things in a credit card statement, or some other type of info slipped into a folded statement). If it could be mistaken for an ad or some other extraneous information, it won’t work.
• The paper would have to be statement paper (same size, same paper stock, same style and font, etc.) so that it appears to be part of the statement or other disclosure being used as the delivery vehicle. If it is stapled to the statement, all the better, but not mandatory if it appears to be part of the statement.
I did not ask about every possible combination, of course. The notice just needs to appear to be PART OF what you are sending it with.
Anyone wanting to try something not obviously in keeping with the information in the final rule and analysis would be advised to get their own opinion from the CFPB. You can email questions to CFPB_reginquiries@cfpb.gov
Can we send a 'postcard' type mailing to our customers who have only CD's or loans that do not receive coupon books? It would be a completely separate mailing, but just as a postcard. My take is no because the rule and the analysis state that the notice of availability has to be part of a document that the customer believes contains information about their account. But I am not the Privacy God. I would not try that without a regulatory opinion. The analysis section of the final rule publication states: "The Bureau proposed to require that the notice of availability be included on a statement or notice required or otherwise permitted by law to ensure that customers were likely to read the underlying document on which the notice of availability is included. The Bureau believes that customers also have compelling reasons to read account statements and coupon books that directly concern the status of their existing accounts even if they are not required or otherwise permitted by law. Accordingly, under the final rule, the Bureau is allowing a notice of availability included on an “account statement” or “coupon book” also to satisfy § 1016.9(c)(2)(ii)(A). An account statement would include periodic statements or billing statements not required or expressly and specifically permitted by law. The Bureau intends the term “account statement” to be flexible enough to cover documents provided to customers by a diverse array of financial institutions. In contrast, the Bureau is concerned that customers may not read advertisements or newsletters on the assumption that they do not specifically concern the customer’s existing account. The Bureau believes it would not be consumer-friendly to require customers to seek out and examine advertisements and newsletters to find the notice of availability."
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