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#1977359 - 11/18/14 11:58 PM electronic signature
banker-12 Offline
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Joined: May 2007
Posts: 1,240
We received a Request for Verification of Deposit and a copy of the Borrowers Certification and Authorization form - the Borrowers Certificatin and Authorization is an electronic signature.

How are electronic signatures verfied to make sure our customer gave the consent to give out the information requested? Should we get the authorization in writing from our customer? What is the best practice?
thanks,

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eBanking / Technology
#1978417 - 11/22/14 12:39 AM Re: electronic signature banker-12
Andy_Z Offline
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E-SIGN applies when a federally required document needs to be in writing. In the case you described, I'm not sure that it is "required" by law but at the end of the day, you have no idea if your consumer authorized that in any way. The decision is yours on what you want to do to verify it.
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