Hello to everyone,
It has been a long time since I have been in the Reg E arena so I need some assistance. I have a debit card POS transaction that has been declined by our server for the following reason:
The following transaction does not quality for an "Unauthorized" chargeback. This is because a merchant attempted to authenticate the cardholder on an online transaction. Currently your institution is not a participant in the "Verified by Visa" authentication program.
Because of this I am unaware if the transactions are to be the bank liability or the customers.
Thanks in advance.