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#61566 - 02/14/03 05:30 PM ACH & Customer Statements
Anonymous
Unregistered

I believe that ACH Rules require that customer statements include information as to the company name/information for debits and credits to account. However, in the event that the transaction "kicks-out" during spooling, we may decide to manually post the item. In these instances our system does not provide for the inclusion of the requisite description information. Any thoughts as to whether the ACH Rules prohibit these manual posts if we are unable to generate the description info on the customer's statement.

Thanks for your help.

PS This is a GREAT site

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Audit
#61567 - 02/18/03 08:36 PM Re: ACH & Customer Statements
MackenzieS Offline
Diamond Poster
MackenzieS
Joined: Jul 2002
Posts: 1,722
Oklahoma
Our data processing department sends us (the audit department) a report after each month end with any exceptions. Therefore we can verify that there was an exception causing the entry to kick out and we won't be coming and asking for that particular entry in a future audit. Just remember there are always exceptions to everything!

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