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August 5, 2015
HMDA – Beyond the Input
Patricia Cashman

August 11, 2015
ABCs of HSAs
Whitney Johnson

August 12, 2015
Part I: Flood Insurance - Everything You Need To Know (including June 2015 Rules)
David Dickinson and Jerod Moyer

August 13, 2015
Currency Transaction Report (CTR): Line-By-Line for Tellers
Deborah Crawford

August 18, 2015
Disaster Recovery Revisited: 5 Things You May Not Have Considered (for a while)
David Reed

August 20, 2015
Automated Monitoring Systems: Implementation to Validation
Brian Crow

August 25, 2015
MasterCard & Reg E Error Resolution
Brian Crow



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#659352 - 12/29/06 04:08 PM Reg E Disclosure - Business Accounts
Blogger Offline
Member

Registered: 08/03/04
Posts: 80
Loc: VA
I have noticed that our online banking disclosure for businesses has our Reg. E error resolution info in it. Also, the Reg. E error resolution info is also found on the back of all of our statments to business account holders...does this mean that we have to comply with this notice because they have been provided it?

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#659464 - 12/29/06 06:22 PM Re: Reg E Disclosure - Business Accounts [Re: Blogger]
76er Offline
100 Club

Registered: 10/01/04
Posts: 233
Loc: Up North
It is my understanding that you do not have to provide the protections of Reg E to business accounts even though you provide the error resolution notice to them. However, it is good customer service to try to assist business customers with Reg E transaction problems using the same timeframes.
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If you keep doing what you've always done, you'll get what you always got.

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#659503 - 12/30/06 12:28 PM Re: Reg E Disclosure - Business Accounts [Re: 76er]
John Burnett Offline


10K Club

Registered: 10/27/00
Posts: 32406
Loc: Cape Cod
You really should remove ambiguity from your online banking disclosures for businesses. Don't disclose what you aren't prepared to do. As for your statement paper, you should head the Reg. E error resolution notice with "The following applies to consumer accounts only."
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John S Burnett
BankersOnline.com

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