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#662901 - 01/08/07 08:55 PM Branch Hours
Allyse Offline
Member
Joined: Aug 2006
Posts: 51
If we change branch hours, as far as I know there is not a consumer regulatory impact as we are not changing anything that affects a customer's account. Please advise.

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#662957 - 01/08/07 09:29 PM Re: Branch Hours Allyse
rlcarey Online
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rlcarey
Joined: Jul 2001
Posts: 83,356
Galveston, TX
There is nothing at the Federal level, but State law may dictate any customer notification procedures. Also, any reduction in services in a LMI area should be justified from a CRA standpoint.
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