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#659816 - 01/02/07 06:16 PM I want to know your interests in e-Banking
Andy_Z Offline
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Andy_Z
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BOL is considering offering a webinar about Dispute Resolution. This webinar will last from 2 – 4 hours (one or two webinars) and will address major issues with Dispute Resolution including chargebacks and compliance rights from Visa and MasterCard. In addition, Regulation E and Z Billing Error impacts will be discusses and real world dispute situations will be examined. Questions can be submitted by attendees prior to the webinar to allow the content to reflect the needs of the class.
How interested are you in a webinar about Dispute Resolution:
single choice


Votes accepted starting: 01/02/07 05:00 PM
You must vote before you can view the results of this poll.
What part of the proposed webinar do you find is most attractive to you:
single choice


Votes accepted starting: 01/02/07 05:00 PM
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Unauthorized/unrecognized activity is the topic most requested when discussing dispute issues. Besides that, what one issue below represents the topic you wish most to learn:
single choice


Votes accepted starting: 01/02/07 05:00 PM
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How familiar are you with the association rules for Dispute Resolution:
single choice


Votes accepted starting: 01/02/07 05:00 PM
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What would be your top reason for attending a Dispute Resolution webinar:
single choice


Votes accepted starting: 01/02/07 05:00 PM
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Your business issues cards or services accounts for:
multiple choice


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How would you prefer to attend the webinar:
multiple choice


Votes accepted starting: 01/02/07 05:00 PM
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What would you estimate is the percentage of your transactions that are generated outside the United States:
single choice


Votes accepted starting: 01/02/07 05:00 PM
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AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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eBanking / Technology
#659821 - 01/02/07 06:19 PM Re: I want to know your interests in e-Banking Andy_Z
Andy_Z Offline
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Andy_Z
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Posts: 27,748
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Looks like some text in the last question was truncated.

A) Offer one class for both Visa and MasterCard combined and then offer separate classes for the single-association members. For you this means that

a. Issues that crop up under both associations can be discussed together
b. You are exposed to the material at the same time as some but not all attendees
c. A combined class is shorter than attending two separate classes

B) Offer two separate webinars for Visa and MasterCard on the same day. For you this means that
a. Issues that crop up under both associations are discussed separately
b. All members are exposed to the same material at the same time
c. Separately offered classes take longer to deliver than a combined class

C) Offer two separate classes for Visa and MasterCard on different days. For you this means that
a. Issues that crop up under both associations are discussed separately
b. All members are exposed to the same material at the same time
c. Separately offered classes take longer to deliver than a combined class
_________________________
AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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#678415 - 02/02/07 03:38 PM Re: I want to know your interests in e-Banking Andy_Z
Compliancer Offline
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Joined: Jan 2006
Posts: 334
San Francisco, CA
bump
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#682631 - 02/08/07 03:12 PM Re: I want to know your interests in e-Banking Compliancer
MadisonCali Offline
Power Poster
Joined: Jun 2006
Posts: 2,515
Hey, Andy...

Is this something that's going to be offered in the near future?
Was there enough interest?
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#684032 - 02/09/07 04:22 PM Re: I want to know your interests in e-Banking Andy_Z
Trees Offline
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Joined: Apr 2005
Posts: 4,013
Andy, how about a webinar about online account opening and instant funding dos and don'ts and pitfalls...

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#684624 - 02/09/07 09:44 PM Re: I want to know your interests in e-Banking Trees
Andy_Z Offline
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Andy_Z
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Posts: 27,748
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Some of this will be covered in my upcoming webinar on electronic compliance, March 7. But that will not be in-depth specifics on opening new accounts as much as it will include E-SIGN and UETA basics, plus web site compliance and more.

http://calendar.bollearningconnect.com/main.php?view=event&eventid=1170342757393
_________________________
AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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#691728 - 02/22/07 10:15 PM Re: I want to know your interests in e-Banking Andy_Z
denali Offline
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Joined: Mar 2006
Posts: 102
Fairbanks, Alaska
I am fairly new to auditing/compliance and currently I'm attempting to audit E-Banking, NACHA etc. I am having an extremely hard time trying to do this audit. (my banking career has been in lending, not operations) Would the class you are surveying for benefit me?

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#692788 - 02/23/07 10:32 PM Re: I want to know your interests in e-Banking denali
Andy_Z Offline
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Andy_Z
Joined: Oct 2000
Posts: 27,748
On the Net
In the planned upcoming classes I will teach the Reg. E basics and we'll have another instructor doing two sessions on debit cards, a basic and an advanced.

Thank you all for your input.
_________________________
AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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