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#697734 - 03/07/07 01:30 AM Monthly Statement Returned "Address Unknown"
complianceman Offline
Platinum Poster
complianceman
Joined: Mar 2005
Posts: 687
New Albany, IN
If a customers monthly statement is returned for three consecutive months, the bank places an alert on the account, places the account in a safekeepng status and does not send out any further statements until a new address is obtained from the customer or the bank resonably located the customer's new address. Is this legal under Regulation E since a notice or statement is to be sent when an EFT is conducted?

How shoudl this situation be handled, if differently than stated above?
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#697736 - 03/07/07 01:51 AM Re: Monthly Statement Returned "Address Unknown" complianceman
rlcarey Offline
10K Club
rlcarey
Joined: Jul 2001
Posts: 83,393
Galveston, TX
If you cannot deliver them - you cannot deliver them. There is no reason to continue to produce them once you lose contact with the customer.
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The opinions expressed here should not be construed to be those of my employer: PPDocs.com

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