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#703117 - 03/19/07 06:48 PM Remote Capture Deposit Limits
ndbanker Offline
Member
Joined: Jan 2006
Posts: 68
We are in the the process of rolling out remote deposit capture. We are defining our customer acceptance process and are trying to develop deposit limits. Is anyone willing to share what your financial institution used to establish deposit limits and why you chose what you did?

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Deposits and Payments
#703273 - 03/19/07 09:15 PM Re: Remote Capture Deposit Limits ndbanker
HappyGilmore Offline
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Joined: Jun 2004
Posts: 19,857
Pulling people out of the ditc...
we are in the development stage, so we have not set limits. Of course, my response to this is always "if the customer walked in with any amount, we would let them deposit it, so why not for a remote deposit?" The dumbfounded looks I get back are priceless
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#703358 - 03/19/07 10:34 PM Re: Remote Capture Deposit Limits HappyGilmore
John Burnett Offline
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John Burnett
Joined: Oct 2000
Posts: 40,086
Cape Cod
The only reason to limit this process is because of the incremental risk it poses. Captured documents have been known to pop up as being paid in both formats (image and original or SC and original), so you need to be confident of your customer and its security (and honesty). If you're reconverting images to SC's to process some or all of the items, you're putting a Check 21 warranty that involves the adequacy of the image. That's more risk.
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#703474 - 03/20/07 01:51 PM Re: Remote Capture Deposit Limits John Burnett
HappyGilmore Offline
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Joined: Jun 2004
Posts: 19,857
Pulling people out of the ditc...
All customers that we convert will be existing customers, run through the same credit-risk profile that we use for ACH originators, and will have a LOC that we can draw against in case they get silly. I think we have the processes in place...
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#705773 - 03/23/07 04:26 PM Re: Remote Capture Deposit Limits HappyGilmore
RJLohman Offline
New Poster
Joined: Mar 2007
Posts: 5
We do not use limits to accept/reject items. We do, however, use limits to trigger closer scruitiny of the item.

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