In researching REG E, I found no information with regard to notification of error via email. Here is my concern: We send lots of internet emails for various notifications; deposits, online bill payments, eBills, etc. Due to the large number of junk emails that we receive, we are attempting to direct customers to contact us primarily within the messaging function via their online banking app or via telephone. We have put "do not reply" notices in our emails, advising that any message sent will not be read. Are we opening ourselves up to some type of liability from a REG E standpoint.

Any guidance is appreciated. Thanks in advance.