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August 5, 2015
HMDA – Beyond the Input
Patricia Cashman

August 11, 2015
ABCs of HSAs
Whitney Johnson

August 12, 2015
Part I: Flood Insurance - Everything You Need To Know (including June 2015 Rules)
David Dickinson and Jerod Moyer

August 13, 2015
Currency Transaction Report (CTR): Line-By-Line for Tellers
Deborah Crawford

August 18, 2015
Disaster Recovery Revisited: 5 Things You May Not Have Considered (for a while)
David Reed

August 20, 2015
Automated Monitoring Systems: Implementation to Validation
Brian Crow

August 25, 2015
MasterCard & Reg E Error Resolution
Brian Crow



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#718604 - 04/19/07 11:19 AM Consumer Dispute/ Not Our Customer
Wiqit Offline
Member

Registered: 12/27/04
Posts: 56
Good morning!

We received a Consumer Dispute Verification from TransUnion yesterday. We do not show any records relating to the customer on our books...we have checked current data and paid off loans as well. The Consumer Comments section states, "not liable for acct (i.e. ex-spouse, business)...". However, the name of the business is not specified.

What should we do in this instance?

I appreciate any help! Thank you!

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Lending Compliance
#719018 - 04/19/07 04:30 PM Re: Consumer Dispute/ Not Our Customer [Re: Wiqit]
GenerousLife Offline
Diamond Poster

Registered: 02/12/02
Posts: 1440
Loc: USA
Can you respond and ask for more information?
_________________________
"No problem can withstand the assault of sustained thinking." ~ Voltaire
"Sustained thinking gives me a headache." ~Me

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