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December 17, 2014
Integrated Disclosures - An Implementation Strategy
Mary Beth Guard and Jack Holzknecht

December 18, 2014
Loan Review Best Practices for a Community Bank
Bob Fritzlan

December 19, 2014
PREPAID PRODUCTS - Understanding the CFPB Proposal
John Burnett

January 6, 2015
Business Accounts Documentation and Procedures with Beneficial Ownership
Deborah Crawford

January 6, 2015
FFIEC Cybersecurity Initiatives and Observations from the 2014 Assessments
Susan Orr

January 15, 2015
The ABC's of IRAs - The Basic Ingredients
Patrice Konarik

January 20, 2015
B & Z Appraisal Rules - Getting Them Right
Jack Holzknecht

January 21, 2015
HMDA Soup to Nuts
David Dickinson



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#718604 - 04/19/07 11:19 AM Consumer Dispute/ Not Our Customer
Wiqit Offline
Member

Registered: 12/27/04
Posts: 56
Good morning!

We received a Consumer Dispute Verification from TransUnion yesterday. We do not show any records relating to the customer on our books...we have checked current data and paid off loans as well. The Consumer Comments section states, "not liable for acct (i.e. ex-spouse, business)...". However, the name of the business is not specified.

What should we do in this instance?

I appreciate any help! Thank you!

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Lending Compliance
#719018 - 04/19/07 04:30 PM Re: Consumer Dispute/ Not Our Customer [Re: Wiqit]
GenerousLife Offline
Diamond Poster

Registered: 02/12/02
Posts: 1434
Loc: USA
Can you respond and ask for more information?
_________________________
"No problem can withstand the assault of sustained thinking." ~ Voltaire
"Sustained thinking gives me a headache." ~Me

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