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January 21, 2015
HMDA Soup to Nuts
David Dickinson

January 22, 2015
Navigating the Treacherous Waters of IRA Rollovers, Transfers and Beneficiary Payouts
Patrice Konarik

January 28, 2015
Mortgage Life Cycle
Part I
David Dickinson and Jerod Moyer

February 2, 2015
Answer HSA Questions with Confidence
Whitney Johnson

February 3, 2015
BSA/AML Compliance: Recent Developments and Common Errors
Ken Golliher

February 4, 2015
Mortgage Life Cycle
Part II
David Dickinson and Jerod Moyer

February 5, 2015
Annual Lending Compliance Recap
John Burnett and Andy Zavoina



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#718604 - 04/19/07 11:19 AM Consumer Dispute/ Not Our Customer
Wiqit Offline
Member

Registered: 12/27/04
Posts: 56
Good morning!

We received a Consumer Dispute Verification from TransUnion yesterday. We do not show any records relating to the customer on our books...we have checked current data and paid off loans as well. The Consumer Comments section states, "not liable for acct (i.e. ex-spouse, business)...". However, the name of the business is not specified.

What should we do in this instance?

I appreciate any help! Thank you!

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Lending Compliance
#719018 - 04/19/07 04:30 PM Re: Consumer Dispute/ Not Our Customer [Re: Wiqit]
GenerousLife Offline
Diamond Poster

Registered: 02/12/02
Posts: 1434
Loc: USA
Can you respond and ask for more information?
_________________________
"No problem can withstand the assault of sustained thinking." ~ Voltaire
"Sustained thinking gives me a headache." ~Me

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