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#733550 - 05/16/07 06:59 PM Reg CC Holds
Sound Tactic Offline
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Sound Tactic
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Posts: 5,349
We could not collect on a deposit and then placed a 30 day hold on an item. The item is a max 11 day item. How can this be done.
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Deposits and Payments
#733552 - 05/16/07 07:01 PM Re: Reg CC Holds Sound Tactic
David Dickinson Offline
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David Dickinson
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Central City, NE
It can't. 11 days is the maximum deposit delay: exception hold on a non-local check.
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#733565 - 05/16/07 07:07 PM Re: Reg CC Holds David Dickinson
Bullseye Offline
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Was the account possibly a savings account? If so, the check may have been able to be held longer.

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#733583 - 05/16/07 07:13 PM Re: Reg CC Holds Bullseye
Sound Tactic Offline
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Sound Tactic
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Dave, I was actually using one of your manuals to derive the same information. Is there anything that should have been done? Perhaps we could have not credited the customers account but given the check back?

Thanks
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#733596 - 05/16/07 07:16 PM Re: Reg CC Holds Sound Tactic
#Just Jay Offline
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If you were leary of the check, you could have sent in for collections in the start. Credit the customer then once, or if, you get credit back.
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#733637 - 05/16/07 07:33 PM Re: Reg CC Holds #Just Jay
Sound Tactic Offline
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Sound Tactic
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But if we keep the check, aren't we required to make the funds available after the 11th day on an exception hold? BTW, just to clarify we did complete an exception hold for the customer.
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#737082 - 05/21/07 05:55 PM Re: Reg CC Holds Sound Tactic
~Special K~ Offline
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Put it in a savings account, it's not a transactional account so you could put a 30 day hold on an item correct?

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#737148 - 05/21/07 06:24 PM Re: Reg CC Holds ~Special K~
John Burnett Offline
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Joined: Oct 2000
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Cape Cod
In most states, that is correct, Karen.
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