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#727784 - 05/07/07 07:39 PM e-statements
Yours truly, Offline
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Joined: Feb 2005
Posts: 22
I long is the bank required to retain an e-statement on-line?

Thanks for your help.

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eBanking / Technology
#727960 - 05/08/07 12:02 PM Re: e-statements Yours truly,
ahou Offline
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ahou
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90 days from the date the stmt first becomes available or from the date of the notice alerting the consumer that the stmt is avail.
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#727978 - 05/08/07 12:57 PM Re: e-statements ahou
John Burnett Offline
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Joined: Oct 2000
Posts: 40,086
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Quite frankly, there is no required retention period. The 90-day "standard" that ahou gives is based on the interim final regulations on electronic communication (for example, section 205.17 of Regulation E). Compliance with the interim final rules is not mandatory, and apparently never will be.

In its most recent proposal to amend the requirements for e-communications in Regulations B, E, M, Z and DD, the Fed would eliminate the requirement that e-statements be available at their "normal" location for any specific time period, although the language in which the Fed couched that proposal suggests that the Fed believes that most banks make e-statements available for longer than the 90-day period. The Fed also said it would revisit the period of availability if it became apparent that consumers had difficulty accessing disclosures (including e-statements) for reasonable time periods after they are posted.

In the unlikely event that your state has a standard, adhere to that or exceed it.
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#735750 - 05/18/07 04:31 PM Re: e-statements John Burnett
internetbanker Offline
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Joined: Feb 2006
Posts: 2
are banks required to include deposit items in e-statements if they make deposit items available in paper statements?

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#736386 - 05/18/07 08:37 PM Re: e-statements internetbanker
John Burnett Offline
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John Burnett
Joined: Oct 2000
Posts: 40,086
Cape Cod
Not unless you have a contract with your customer that requires including that information.
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John S. Burnett
BankersOnline.com
Fighting for Compliance since 1976
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