Our CEO recently asked me to come up with "mystery shops" samples, designed towards branch personnel (mostly towards teller). He would like them to be "shopped" approx. 2 weeks into the job. Does anyone have any examples they can share with me?

A marketing company conducts mystery shops for us. Our own customers are hired to shop the employee and record certain criteria. Send me a PM with your e-mail and I would be happy to provide more information.