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#86225 - 06/06/03 03:22 PM Subject to Reg E or UCC rules?
Anonymous
Unregistered

A customer authorizes payment to a merchant over the phone and provides account number and check number to that merchant. The merchant creates a draft and sends it through, twice, on the customer's account. Isn't this subject to the UCC return rules and not Reg E error rules?

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Operations Compliance
#86226 - 06/06/03 03:24 PM Re: Subject to Reg E or UCC rules?
John Burnett Offline
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John Burnett
Joined: Oct 2000
Posts: 40,086
Cape Cod
If it's paper, it's subject to UCC rules. If it's electronic, it's a Reg. E thing.

In either case, the customer can dispute the authorization for the payment. How you handle the dispute depends on how the item got to you.
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John S. Burnett
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