Skip to content
BOL Conferences
Learn More - Click Here!

Thread Options
#96811 - 07/14/03 06:06 PM EFTA - Transaction age
Anonymous
Unregistered

Can we tell a customer that we can no longer investigate a dispute for transactions older than 6 months? Would this be a violation of Regulation E?

Return to Top
Operations Compliance
#96812 - 07/14/03 06:14 PM Re: EFTA - Transaction age
Andy_Z Offline
10K Club
Andy_Z
Joined: Oct 2000
Posts: 27,750
On the Net
Related thread.

The liability hasn't changed because of the stale date of a claim.

You don't have to investigate if you opt to pay the claim without doing so. Although that is the technical answer, I don't believe it was what you had in mind.
_________________________
AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

Return to Top

Moderator:  Andy_Z, John Burnett