No. Your application is considered complete when you have all the information you need to make the decision. For example, if you received an application that did not include the paystubs, which is required by your bank, and you need those documents to make a decision, you don't have a complete application. You can send an incomplete notice or document a call to the customer requesting the additional information.
If you had everything you needed to make a decision when the person handed you the application- your 30 day clock started ticking at that point.
Hope that helps!
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It's not that I take life for granted. It's only that the good won't make it. Innocence dies, while Villany Thrives.