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denotes Guru Question & Answer.

Account Numbers
Account Number on Hold Notices & Bank Statements
Training Page: Learning the Bank Numbering System
Verification to Release Information
Requiring an SSN is a Violation of Law, He Says
Privacy & Customer Account Numbers On Back Of Checks
Revealing Account Numbers Over The Telephone
Monitoring From Afar
Requiring Deposit Account Numbers on Checks


Account Styling
DBA Set Up as a Trust Account
Opening/Styling Minor Savings Account
SSN for a Single Member LLC?
POA on a Trust Account
CIP Info When Adding Account Owner
POA Added on a Minor Account?
SSI Removed - Restyle the Account?
List Spouse as "Survivor" not as POD?
Changing Accounts into a Revocable Trust
Removing Decedent's Name from the Account
Styling a Personal Trust to Include a Corporation
Rules & Regs for Minors as Signers on Accounts
Styling Minor Account to Protect Minor's Funds
One Signer Removing Another Signer
Same TAX ID Number - 2 Different DBAs
Totten Trust Accounts
Not-for-Profit vs. Non-Profit
Styling Business Account Owned by Trust
Account Styling: UTMA Accounts
Court Opening Account as Guardian
Tenancy by Entirety Accounts
Opening an Account for a Deceased Person
Documentation for a Joint Venture Account
New Accounts: Do you need an affidavit of sole proprietorship?
New Accounts: Guidelines for Non-profit Accounts
Family Trust as Beneficiary?
Difference Between Co-Owner/Joint Owner
When is a CD Not a CD?
New W-9 for Account Owner Switch
New Account: Creating an Account to Benefit a Minor
DDA LLC Ownership Style
POD on Safe-Deposit Lease
POD on an LLC
LLC Owning an Interest-Bearing Account
Can a corporation have a POD beneficiary?
Proper Use of "The" in The Name
DBA Account Ownership
Account Styling SSN vs EIN
Corporate Definitions
UTMA Account Styling
Guru Compilation: Accounts(PDF)
Minors Accounts
Who is the Customer of a Group Account?
Guru Chatter on Account Styling(PDF)
Styling Tenancy by the Entirety Accounts
"Joint" Sole Proprietors
Account Styling: Converting a Partnership Account to a Sole Proprietorship Account
Opening One Account For A Customer With Multiple Assumed Names
Documents Required To Open A Business Account
Joint Account Styling: Is "or" or "and" Required?
Only One Name on Joint Account Checks?
Four DBAs -- One Account?
Account for Institutionalized Customer
Interest Bearing Accounts For Business Customers
Account Styling: Custodial Accounts
What Documentation Should we Require to Open a Deposit Account for a Political Party?
Opening Account With Assumed Name Certificates?
Opening An Account With A "Stage Name"
When Opening an Account with a Fictitious Name Certificate, must the Account be a Business Account?
Sole Proprietorship Accounts & Business License Documentation
Can we Open a Partnership Account with the Partner Being Another Business?
Account Styling: SSN or TIN for DDA in Individual Name, DBA as Company?
Account Styling: Title Company Escrow Accounts
LLC: TIN or SSN?
Fundraising/Donation Accounts
Can a UTMA be a Demand Account?
Fundraising/Donation Accounts
How Should a Signature Card Read When Opening a Trust Account?
Styling An Account For A Class Reunion
Account Styling For Joint Ventures
Styling Accounts When The Customer Uses A 'Pen Name'
Notification Requirements When Changing Customer Accounts
Banking Myths & Phantom Requirements: Account Titles & Social Security Numbers
Account Styling: Corporation to LLC


ACH
Reg D Limits -When is a Transaction a Transaction?
Government Lists for 314a Search Requirements
ACH Stop Payments
ACH/Ebanking Reports & Records Retention
Western Union Transfer Subject to Reg D Limits
Unauthorized ACH - 24 Hour Rule
Unauthorized ACH - Who Takes the Loss?
ARC Rules
Canadian Checks Subject to Reg CC?
Timeframe for Unauthorized Check Return
ACH Debit Card Compliance
Reg D - Monthly PayPal Debit Transactions
Stopping an ACH Insurance Debit
Timeframe for ACH Transaction Dispute
Corporate Customer/Timeline to Dispute Unauthorized ACH
Pre-funding
Direct Deposit of Her Payroll into His Account
ACH Loan Payment Return
ACH Transactions on HELOCs
Remote Capture Policy
EFT Check Collection
Verbal Stop Pay
How Should the Customer's Agreement Handle ACH/ARC vs. Check 21?
Number of Times an NSF Item Can Be Presented
Originating Bank Returning/Reclaiming Funds
Reg D - ACH Transaction a Check or E-Transfer?
Handling Non-receipt of ACH Over the Phone
Technological Leaps and Law Enforcement Thresholds: Why Financial Fraud Continues to Rise
Unauthorized or Revoked ACH Debits
NACHA's Settlement Date or Reg E's Statement Date?
Check 21's Effect on ACH & EFT Transactions
Refusing & Returning Drafts on Savings Accounts
Returning an Unauthorized E-Check
Paper Items Returned NSF Redeposited
Customer's Time Limit on Unauthorized ACH Entries
Customer Signature Required on ACH Affidavit Form
Withdrawal Limitations on ACHs Returned NSF
Final Responsibility for the Annual ACH Audit
Disputing Customer's Authorized "Temporary" Charge
Small Banks, Big Business: Money Transfers as ACH Transactions
Problems in Dual Stop Payment Environment
Comparing the Value of eCheck and Check 21 Approaches
Signature on File to Authorize Recurring ACH
Comparing the Value of eCheck and Check 21 Approaches
Charging NSF Fees on Saving Accounts w/ACHs
Closing a Customer’s Account
Stop Pays on ACH Pay Day Loan Payments
Electronic Debits from LLC to Personal Accounts
The Levy, The Spouse and The Direct Deposit
ACH Returned Late on Closed Account
Issuing a Debit Card to POA on an Account
Which Rules Govern Returned e-Checks?
Issuing a Debit Card to POA on an Account
Preventing ACH Debit Errors
Time Frame a Stop-Payment Order is Effective
Limiting Liability for Certain CCD Debits
OFAC List - Scanning ACH Origination Files
Internet ACH Entries
Business Customer Claims Unauthorized ACH
Reg. E and CD Interest Transfers
Reg. E, ACH, Visa Error Resolution Rules
Why Not Overdraft Privilege?
NSF Fee on an ACH Item
Identifying Accounts With Reg E Activity
ACH Representments Again and Again
Regulation E, Check Conversions, the ACH and Stop Payments
Controlling ACH
Processor Takes Big Step Towards Conversion
ACH Fines for Unauthorized Transfers
Charging For Affidavit for Unauthorized ACH
Need Help Understanding ACH Transactions
ACH Debits After Notice of Death
Reclassifying Savings with EFT Access
Applicable Rules to ACH Stop Payments
Credit Error, Now the Customer Wants to Keep It
Notification of Check Conversion Possibilities
NSF Fee on a Savings Account
ACH Tax Refunds to Another's Account
Where are ACH Transactions Regulated?
What Stop Payment Order is Appropriate
Stop Payment Request: To Ask or Not to Ask
Paying OD in Anticipation of SSA Deposit
Returning ACH Debits
Reg E Fee Disclosure Breakdowns
ACH Origination Procedure
Is This an ACH Transaction?
Undesirable Customer
Electronic Check Conversion of Bank Item
Counting ACH Debits Toward the MMDA Limit
Club Accounts and Regulation E: Making a Statement
DNE Notification on ACH
ACH Debits to Savings Accounts
Electronic Check Conversion and Angry Customers
Average Holding Time for Pre-Authorized Transactions
Blocked Parties, ACH, and OFAC
Forgery Affidavits & Electronically Processed Checks
Reclearing an ACH Item
Customer Liability on ACH and Reg E Transactions
Reg E: Is a Sole Proprietorship a Natural Person?
Payment Stopped: Can Payee Issue ACH for the Amount?
A Billion ACH Payments Added in 2002, NACHA Announces
Memo Posting Of ACH Files
ACH and OFAC
Customer Approval for E-Checks
What Rule Allows a Company to Turn a Paper Check into an ACH Transaction?
Withdrawal Limitations: Weekly ACH Debit Of Savings Account
Suspicious Activity and ACH Transactions
Stop Payment Fees For Revoked ACH Transaction
Defining The ACH Network
ACH Origination File Retention Requirements
ACH Rules And The Effective Entry Date
ACH Transactions and The 60-Day Dispute Rule
Customer Authorization for ACH Drafts
ACH Transactions Involving the Internet
ACH, Reg E & Business Accounts
New Publication to Assist Billers and Financial Institutions with Accounts Receivable Conversion Programs
Returning Large ACH Items
NACHA Rules on Internet ACH Debits


ADA
ADA & Websites
Bad Behavior Protected Under ADA?
Preparing Your Annual Security Program Report
Reg B - Lending to Persons with Disabilities
More on ADA and Websites
Sliding Doors & Security
Statements for the Disabled
Family and Medical Leave Act
ATMs For Visually Impaired
Compensatory and Punitive Damages Unavailable in an ADA Retaliation Case
Web Site Accessibility and the ADA
Is Hiring on the Basis of Appearance Illegal?
Employee's Deceit Voids FMLA Protection
ADA requirements and Teller Lines
Question & Answer
Who Is Your ADA Officer?
Putting Cash Within Reach
Americans With Disabilities Act & Employment


Address Change
Resending Returned Adverse Action Letter
Regulations Covering Customer Info Change
CIP - College Student Physical Addresses
Customer Frequently Changes His Address
Signing Online Change of Address Request
Customer Follow-up and Verification of Requests
Retention Schedule for Changes of Address
Good Address Change Procedures


Adjustable Rate Mortgages
see ARM


Adverse Action
Resending Returned Adverse Action Letter
Hand Delivery of Adverse Action Letters
Send FCRA Adverse Notice to Individual & Company?
Credit Card Reapplication Denied - Adverse Action?
Freezing a LOC - Adverse Action Notice
Send Loan Denials to Applicant & Guarantor?
Fed Address for Submitting Adverse Action Notice
Time Frame to Provide Notice of Action Taken
FCRA Notice-Loan Denied Due to Low Appraised Value
Notice of Action Taken - Retention Period
Application Withdrawn - Notice of Action Taken
Account Declined - Adverse Action Notice
Pull a Credit Report for an Account
Sole Proprietorships & FCRA Adverse Action Notices
Adverse Action on Withdrawn Application?
Joint Applicants - Separate Adverse Action Forms?
Co-borrowers Liabilities & Credit Reports
Splitting Advertising Costs - RESPA Violations?
Selling Individual Retirement Accounts (IRAs)
Loan Denied to Illegal Alien - Adverse Action?
Is Closing an Account Adverse Action?
Credit Report Run During Loan Pre-qualification
Verbal Notification of Action Taken
Customer Loan Cancellation - Adverse Action
Commercial Loans - Adverse Action Letters
Credit Denied - Disclose Use of Outside Source
Commercial Loan and Adverse Action Notice
Is Not Reissuing a Card a Denial for Reg B?
Why Financial Fraud Continues to Rise
Which CRA do we Disclose on Adverse Action Notice?
Adverse Action Notice Sent to Mother & Daughter?
Credit Reports
Adverse Action Notice Without Reasons
Application Date for Prequalified Applicant
Wording on Adverse Action Notice
When Do I Go on the Notice of Action Taken Clock?
Examples of When An Adverse Action Is Needed
FCRA and Credit Reports
Adverse Credit Reports on Authorized Signers
Pulling Credit Reports for Employment Purposes
Timing of Adverse Action Letter on Mortgage Loan
Reg B Commercial Adverse Action
Debit Card Denial Disclosure
Contents of an Adverse Action Notice
Adverse Actions and the FTC's Address
Content of the Adverse Action Notice
Selecting Reasons for Declining Loans
Regulator's Address for Adverse Actions
Loan Denials for Third Party Applications
Conditional Approval - Conditions Not Met
Guru Chatter on Adverse Action (PDF)
Adverse Action Notices and Co-applicants
Delivery of the Adverse Action Notice
Overdraft Privilege and "Adverse Action Notices" under ECOA
Commercial Loan Applications And Reg B
Debit Cards & Loan Denial Forms
Prequals Under HMDA
ECOA Notice Requirement
Signature on Adverse Action Notice
Incomplete Mortgage Applications
RESPA Disclosures Given BEFORE Application
FCRA and Deposit Accounts
Adverse Action Notice for Credit Suspension?
Checking the FCRA Box for Excellent Credit?
Adverse Consequences from Late Adverse Action Notices
Adverse Action, ECOA, and FCRA
Adverse Action Letters to Multiple Parties
Is an Adverse Action Letter Required When a Counter Offer is Accepted?
Adverse Action Guide?
Minors & Adverse Credit Information
Adverse Action & Disclosing Credit Bureau Information
Adverse Action for Denial of ATM or Debit Cards?
Reg B Changes Roundup
Correct Address of a Credit Bureau For Adverse Action
FCRA, Joint Accounts, and Adverse Action
Adverse Action Letters Under the New Reg B
Time Limit for Adverse Action Notices
Adverse Action Notices: When And To Whom?
Web Loans, Web Adverse Action Notices?
Loan Cancellation By Customer & Adverse Action Notice
New Loan Policies & Adverse Action Notices
Adverse Action Notices & Counter Offers
Adverse Action Requirements For Large And Small Businesses
Commercial Customers & Adverse Action Notices
Adverse Action Notice Requirements
Customer Closed Accounts and Adverse Action Notices
Adverse Action Notices
Co-applicant Adverse Action Notices


Advertising
Member FDIC Logo on Bank-Sponsored School Sign?
Marketing "Not FDIC Insured" Insurance Products
Member FDIC Required on Privacy Disclosures?
Advertising a Private Insurance Carrier's Logo
Reg Q Confusion & Competitor's New Account Promo
FDIC Logo
Outside Banner Advertising a HELOC
Customer Appreciation HELOC Offer
Member FDIC Logo on Bank-Sponsored School Sign?
SMB Marketing: Differentiating Company and Product Brands with a Unique Selling Proposition
CD Promo - Equal Housing Lender Logo Required?
Website Banner Advertising - One Click Rule
Advertising Noncompliance Penalties Publications
Radio Advertising Disclosures
Advertising Definition
Reg DD - Internet Ad
MMDA advertising disclosure
Flyer Ad - Quoting Monthly House Payment Only
Trigger Terms
In the Doghouse?
Is Direct Marketing to Seniors an ECOA Violation?
Reg Z Advertising Disclosure Rules For In-Branch Posters
Wording on Billboard Advertising
Reg DD & Advertising
OLD FDIC Seal in Print Ads
Disclosures for Advertising Special Rate Deals
Member FDIC on Sheet Stuffer?
Advertising Questions
Buck Slips
Logo Size
Advertising Questions
Illegal Third Party Inducement?
Hidden Trigger Term?
Prize Drawing limitation
Event Sponsorship
Email Taglines
Advertising on Website
Statement Stuffer
"Click here" link...
EH Logo on Website
Advertising Amortization Period
Website Changes & Website Record Retention
UDAP and Compliance
Searching for an Advertising "Bible"
Check Card Contest Revisited
Ad Featuring Prominent Bank Customer
Does Size Matter?
Pizza Coupons
Check Card Contest
Mortgage Advertising - Which Logo Do We Use?
Rate Sheets
EH Logo Required on Forms in Application Package?
FDIC Logo Change?
HELOC Outside Banner
Reg DD - Bonus Offered on a Non-Interest Account
Banking on Sharia Principles: Islamic Banking and the Financial Industry
Educational Materials and Ads Combined
Flashing Sign
NEW FDIC Logo
Free Checking Advertising - Inactive Account Fee
Giving a Gift Card as a Deposit Premium
EHL Included in all Advertising?
Statement Stuffer
Tiered MMA Advertising
Disclosure of OD Charges - Historical Exemption
Click Here Link
Insurance Ad Rules
FDIC logo and credit card ads
Advertising Rates based on Credit Scores
Rate Sheets - Are They Considered Advertisements?
Privacy and Drawings
Telephone Hold Messages - Member FDIC
Understating an APY
Gift Cards- disclosing fees on advertising
Advertising on a Banner
Marketing "Not FDIC Insured" Insurance Products
Advertising a Drawing - Rules & Reporting
Advertising a Drawing - Rules & Reporting
Deposit & Debit Charges on Free Checking?
FDIC Logo Required on Public Relations Ad?
Member FDIC on General Image Boards
Member FDIC in Place of the FDIC Logo?
Gift Cards- disclosing fees on advertising
Website Compliance Issues
Co-op Advertising Agreement
Should We Include the Logos in the Ad?
Equal Housing Logo - What is it?
EHL Logo Ad Sizes
Exclude Member FDIC?
Exercise Caution in Disclosing "Bonus Rates"
Toasters, Teddy Bears and Other Freebies
House Logo Required on Statements?
New FDIC Advertising Rules
Trigger Term Lapel Pins?
EHL Logo - Classified Ads
Commercial Real Estate Tombstone Advertisement
Tiered MMA Advertising
Commercial Lending Newspaper Advertisement
Bank Advertising - Member FDIC
Charitable Fund Raiser Advertised on Bank Website
Advertising a Stepped-Rate CD
Reg DD - Marketing of New Accounts
Reg Z - Advertising Trigger Terms
Advertising Fee Free ATM Usage
Advertising a CD APY on Scrolling Reader Boards
Newspaper Ad - Additional Disclosures Required?
FDIC Logo & EH Logo Left off of Promo Pens
Disclose "No Purchase Necessary" in Sweepstakes Ad
IRA Lobby Poster Promo
CAN-SPAM - Clear & Conspicuous
Free Checking Account Inactivity Fee
Member FDIC Logo on Bank Sponsored School Sign?
Time Deposit Advertising Disclosures
Annual Percentage Yield Stated in CD Radio Ad
In the Doghouse?
FDIC Official Statement in TV Ads
Human Model Advertising?
CD Promo Proposal
New FDIC Signage Size
Free Checking?
Direct Deposit/Minimum Balance Required
Website Banner Advertisement
Free Account - Some Restrictions Apply
New FDIC Logo
Thirty Second Ad vs. Sixty Second Ad
Totally Free Business Checking Account?
APY vs Annual Percentage Rate
Is Advertising No Fees a Trigger Term?
Say It and Show it?
Free Checking Advertisement
FDIC Logo - Minimum Type Size on Print Ads
Member FDIC on Construction Signage?
Rate Sheet for Realtors
Calculating Mortgage APR for Advertising
Mobile Phone Ads - Display "Equal Housing Lender"
Advertising and Overdrafts
Disclosing Contest Winners to Local Newspaper
Advertising Deposit Rates
Calculating Mortgage APR for Advertising
Bank Advertising Training Needed
Annual Percentage Yield - Used First
CAN SPAM Opt-out Font Requirements
Charging a Fee on a Completely Free Account
Match the Rate in Competitors' Newspaper Ads
Junk Fax Rules
Retention of Rate Information or Sheets
Reg DD - Marketing of New Accounts
Use Member FDIC or DIF in Newspaper Ads?
Graduated Payment or Variable Rate Ad?
Advertising Promotional APYs on Deposit Products
Reg Z - Advertising Trigger Terms
Reg DD - We Only Offer ODP for Sweep Accounts
Advertising a Stepped-Rate CD
Reg Z Advertising Disclosure Rules For In-Branch Posters
Advertising Equal Housing
Using the EHL in Print Advertising
Is Direct Marketing to Seniors an ECOA Violation?
Scrolling Electronic Signs and the Equal Housing Lender Logo
Reg Z & Interior Billboard Promotion Requirements
Disclosing Overdraft Balances on ATMs
Readability Standards For "Clear and Conspicuous" Display
EHL & FDIC Logo Required on Direct Mail Postcard?
Using The FDIC Logo When Marketing Your Wealth Management Products
Regulatory Logos on Promotional Items
Advertising an IRA Passbook or CD Account
Are We Advertising our Overdraft Service?
Disclose "No Purchase Necessary" in Sweepstakes Ad
FDIC Logo & EH Logo Left off of Promo Pens
Reg DD- Are Rate Sheets Advertisements?
Regulatory Logos on Promotional Items
EHL Logo on Commercial Ads
NASCAR
Member FDIC Required on ATM Billboard Ad?
Minimum Size of the FDIC Logo
Advertising APY Of Tiered Deposit Product
Advertising on a Customer Web Site
Trust & Investment Products In The Same Ad
HELOC Rules & Advertising "Variable Rate Tied To Prime Rate"
Advertising APR
Required Disclosures To Advertise FDIC Insured (And Non-Insured) IRAs
Solicitation Letter, APR, and Disclosures
Keeping Copies of Advertising
How Do Your Customers Rate You? Just Ask!
Logo Creation
Using Your CEO in TV and Radio Ads
Choosing Promotional Giveaways
Advertising NDIP On Outdoor Signs
How Effective Was That Ad?
Complying with Reg DD
Banner Ad Disclosures
Mailing Info on Bounce Protection
Electronic Signage
CD bonus Adverstisement
FDIC Logo Required on Generic Statement Stuffer?
EH Logo: Direct Mail Advertisement for Home Sales
EHL Logo and Member FDIC on Bank Forms
Advertising CD in Newspaper
Is this a Trigger Term?
Common Website Violations
Disclosing Pre-payment Penalities in HE Loan Ads
Reg Q Confusion & Competitor's New Account Promo
Advertise Checking Account as "Free"
Is FDIC Logo Required on Informational Brochures?
Advertising a Loan With a Prepayment Penalty
More Raffle Tickets for Opening an Account
Advertising a Private Insurance Carrier's Logo
Customer Says "Opt Me Out or Else!"
Outside Banner Advertising a HELOC
Use of Customers' Photo or Name in Advertisements
Required Size of Equal Housing Logo in Advertising
Ad for Mortgage with Discount for Autopay
Will Promo Open a Treasure Chest or Can of Worms?
Classified Ad Aimed At Bi-lingual Customers
EHL and/or EHO logos
Statement in Ad Trigger Additional APY Disclosure
Handling Multiple Regulatory Disclosures
Advertising HELOC on Website Banner
Advertising - Charging ODP Fee on Free Checking
Compliance Tips for Advertising and Marketing Deposit Products
Documenting Truth in Savings Compliance
News Release Compliance Issues - Loan Program
Compliance Tips for Advertising and Marketing Deposit Products
Penalties for Violating FDIC Ad Rule
Reg Z Advertising Trigger
Retention of Rate Information or Sheets
Posting Deposit Rates in the Lobby
Tiered Rate Savings Ad on Scrolling Sign
Guess Who Got Tagged With the Annual Report!
Billboard Ad Info Needed
Bonus Gift Card
Celebrating Five Years in Business with 5 Yr. CD
Is Account "Free" if We Charge for Images?
Are EHL Logo and Member FDIC Required Here?
No One Likes Mystery Meat
Equal Housing Logo -- Minimum Size, Location?
Showing a Bank as a DBA
Advertising a Mortgage Loan
Electronic Advertising
Advertising NDIP and Insured Products on the Web
Risks Should be Assessed Before Marketing Via Email
Guru Chatter on Logos, Ads and Signs (PDF)
Guru Chatter on Advertising Loans(PDF)
Graduated Payment or Variable Rate Ad
Advertising Loan Rates Without an APR
Is this a Lottery?
Advertising Disclosures with Letterhead
Reg Z Ad Triggering Terms
Advertising a Stepped-Rate CD
Using the EHL in Print Advertising
Using Testimonials in Trust Marketing
Give Aways and Drawings
Mandatory Use Of EHL Logo
Advertising a Stepped-rate CD
EHOL Logo Requirement
Using the EHL in Print Advertising
Difference Between Vertical and Horizontal Market
Finding Other Lenders' Marketing Materials
Building a Brand in Banking
And Now A Word From Our Sponsor
When Must APR Be Disclosed?
Regulatory Logos on Promotional Items