Info Needed for a Stop Pay
Answer by John Burnett, BOL Guru Guru Bio
Question: In order to place a stop payment on an account, what information is required?
Answer: Ordinarily, you would expect to receive the account number, check serial number, dollar amount, and in some cases, payee. The first three are data elements your computer system can use to filter incoming transactions to catch the item in question. The optional item, payee (and sometimes, check date), can be used to ensure that a flagged item is the item to be stopped. The serial number won't be available, of course, if the item to be stopped is an ACH or recurring debit card debit that never existed in check form.
Equally as important as the information you get from the depositor is the information you provide before the stop payment is accepted. It's important that you make it clear that the data provided must be accurate and that the account number, serial number and amount are used to detect the stopped item.
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