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Preparing Your Board For CIP
The rule is final. The CIP is coming. This executive summary can help prepare your board for their role in approving your CIP.
Training Scenarios
Would you like a couple training scenarios you could use with your staff? How about a couple dozen? BOL Guru Mary Beth Guard has compiled quite a list of situations to get the ball rolling in any CIP training class.

- Verifying Authorized Signers Under CIP
For a business account, does the Patriot Act require that we collect SSN information for authorized signers? More generally, is there any such requirement?
- Tribal ID Acceptable for CIP?
If we're presented with Tribal ID, is that considered an acceptable form of documentation to use when opening an account?

Best of CIP Threads - Operations
For CIP week, we've scoured the Bankers' Threads to find the gems that pertain to CIP, contain useful advice and information, and shed light on the issues involved with this complex legislation. We've compiled these forum messages into a .pdf digest file for you to download. (Many of the discussions could have been placed into more than one category, so be sure and check the other main content sections. We recommend you download all six!)
Share a little CIP humor, or commiserate about your CIP frustration, by sending a quick ecard from the Office Humor section of the BOL ecard Exchange.

This 326 page will tell you about products and vendors who can assist you in implementing an effective Customer Identification Program under Section 326 of the USA PATRIOT Act.

What if you could find one location that would provide tools to help you with writing, checking, and implementing your CIP, identifying your customers, and satisfying the CIP notice requirements? You guessed it! We've done the work and organized the information for you. It's only a click away.
CIP Tools


Making the Case for a Call Center
Did you know that most of your customers never enter your lobby? And most of your customers don't use your drive-through. So, what's the best way to impress them with your customer service? Do you have a call center?
Dress and Grooming Codes: Legal Issues
Do you have a dress and grooming code? Is it legal? You might be surprised.
Helping Employees During Tough Times
The key to helping employees following any type of traumatic incident is to recognize the possible symptoms and address them. This report can help.
An Auditor's Viewpoint on Critical Data Changes
How do you handle changes to your critical data? Here's a tip.
Employer Can Fire Employee Who Insists on Consulting Lawyer
In some states, if you insist on consulting a lawyer, your job may be terminated. Read on.
Are your Internal Controls like Swiss Cheese?
Collateral for a loan is good, but lack of custody control over that collateral is bad, very bad.
Database Of Closed Accounts
Are we permitted to keep a database list of accounts we have closed and wish not to open again?
First published on BankersOnline.com 09/08/03
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